Category: Culture Change

Techniques for Individualized Mouth Care: Mouth Care Without a Battle – Webinar

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June 27, 2013:  Presented by Pioneer Network and the University of North Carolina at Chapel Hill

Research has linked poor oral hygiene to bad outcomes such as pneumonia, chronic pain, poor oral intake and reduced quality of life.  This webinar will introduce evidence-based training that combines best practices in oral hygiene with proven techniques to overcome resistance to care among persons with dementia and related conditions.  It is designed to empower caregivers to turn mouth care from a challenging, often onerous task, to a special, personalized service that elders and caregivers look forward to.  To learn more about this webinar, please visit the Pioneer Network website at www.pioneernetwork.net/Events/Webinars/MouthCare.

MC5 Regional Meetings – July 2013

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East – July 12, 2013:  Is our Iceberg Melting too?  An Expedition Toward Consistent Assignment

Brentwood Community Center, Room 104, 2505 S. Brentwood Blvd., Brentwood.  RSVP to Ruthie, rrochman@alz.org or 314-801-0446.

Southwest – July 16, 2013:  Food and Dining – Dining with Friends

Council of Churches, 627 N. Glenstone, Springfield.  RSVP to cindybutler@mchsi.com.

Northwest – July 17, 2013:  Life Safety Code and Culture Change

East Hills Library, 502 N. Woodbine Rd., St. Joseph.  RSVP to Karen Fletchall, wccc.karen@yahoo.com, 660-564-3304, or Freda Miller, fmiller@nwmoaaa.org, 660-822-6209.

Route 71 – July 19, 2013:  Interact III

Community Center, 200 N. Ash, Nevada.  RSVP to sghouser@medicalodges.com.

West – July 24, 2013:  Staff Turnover and Open Forum with DHSS

St. Mary’s Manor, 111 Mock Ave., Blue Springs.  RSVP to Kathy Vogt or Leslie Carter at 816-228-5655.

Please visit the Missouri Coalition Celebrating Care Continuum Change (MC5) website for details!

2013 Annual Long-Term Care Provider Meetings

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Sponsored by the Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation

2013 Annual Long-Term Care Provider Meetings 

 

Presentations

Risky Business – Honoring Controversial Resident Choices

Appropriate Responses Resident to Resident Altercations

Putting Your Best Forward for IDR

QAPI – From Introduction to Application

ELDA The Bluffs Admission-Discharge Journey

How CPS can Help you Implement QAPI in a Confidential Environment

 

 Agendas available below – times vary for each regional meeting

 
  • July 12 (Friday) 9:30 a.m. – 1:30 p.m. – Region 1:  Cox Medical Center South, Foster Auditorium, 3801 S National Ave, Springfield
PROVIDER MEETING 2013 AGENDA REGION 1 SPRINGFIELD

 

  • July 15 (Monday) 1:00 p.m. – 5:00 p.m. – Region 2:  Drury Lodge, State Room, 104 S Vantage Dr, Cape Girardeau
PROVIDER MEETING 2013 AGENDA REGION 2 CAPE GIRARDEAU

 

  • July 22 (Monday) Noon – 4:00 p.m. – Region 7:  Crowne Plaza St. Louis – Clayton Hotel, Windsor Room, 7750 Carondelet Ave, St Louis
PROVIDER MEETING 2013 AGENDA REGION 7 ST LOUIS

 

  • July 23 (Tuesday) Noon – 4:00 p.m. – Region 6:  Governor’s Office Building, Room 450, 200 Madison St, Jefferson City
PROVIDER MEETING 2013 AGENDA REGION 6 JEFFERSON CITY

 

  • July 25 (Thursday) 1:00 p.m. – 5:00 p.m. – Region 4:  Stoney Creek Inn, Frontier Room, 1201 Woodbine Rd, St Joseph
  PROVIDER MEETING 2013 AGENDA REGION 4 ST JOSEPH

 

  • July 26 (Friday) 9:00 a.m. – 1:00 p.m. – Region 3:  Truman Medical Center Lakewood, Truman Room II (Lakewood Entrance), 7900 Lee’s Summit Rd, Kansas City
PROVIDER MEETING 2013 AGENDA REGION 3 KANSAS CITY

 

  • July 29 (Monday) 1:00 p.m. – 5:00 p.m. – Region 5:  Quality Inn & Suites, Paradise Room, 120 Lindsey Dr, Hannibal
PROVIDER MEETING 2013 AGENDA REGION 5 HANNIBAL 

 

Annual Long-Term Care Provider Meetings 2013 – Save the Date

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Sponsored by the Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation.   

Coming to a location near you: 

  • July 12 (Friday) 9:30 a.m. – 1:30 p.m. – Region 1
Cox Medical Center South, Foster Auditorium, 3801 S National Ave, Springfield
 
  • July 15 (Monday) 1:00 p.m. – 5:00 p.m. – Region 2
Drury Lodge, State Room, 104 S Vantage Dr, Cape Girardeau
 
  • July 22 (Monday) Noon – 4:00 p.m. – Region 7
Crowne Plaza St. Louis – Clayton Hotel, Windsor Room, 7750 Carondelet Ave, St Louis
 
  • July 23 (Tuesday) Noon – 4:00 p.m. – Region 6
Governor’s Office Building, Room 450, 200 Madison St, Jefferson City
 
  • July 25 (Thursday) 1:00 p.m. – 5:00 p.m. – Region 4
Stoney Creek Inn, Frontier Room, 1201 Woodbine Rd, St Joseph
 
  • July 26 (Friday) 9:00 a.m. – 1:00 p.m. – Region 3
Truman Medical Center Lakewood, Truman Room II (Lakewood Entrance), 7900 Lee’s Summit Rd, Kansas City
 
  • July 29 (Monday) 1:00 p.m. – 5:00 p.m. – Region 5
Quality Inn & Suites, Paradise Room, 120 Lindsey Dr, Hannibal 

Registration is not required. 

Conversations with Carmen – Eliminating Alarms and Preventing Falls Webinar Series

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June 21, 2013:  Eliminating Alarms and Preventing Falls by Engaging with Life

Guest: Theresa Laufmann, RN, Co-DON Oakview Terrace, SD

This conversation will focus on how Oakview Terrace has remained alarm free for 6 years.  Hear how they did it and how they have stood strong in the face of questioning: from surveyors, from families and even from each other.  You may register by visiting: http://events.r20.constantcontact.com/register/event?oeidk=a07e7dhinak4b5d6743&llr=aievf5bab

MC5 Regional Meetings – June 2013

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June 4, 2013 – Central Group

QAPI presented by Primaris Nursing Home Program Manager Peggy Neale-Lewis, RN, BA, CPQ.

Time:  Coffee and Networking 9:45 a.m., Program 10 a.m. – Noon

Location:  N.H. Scheppers Distributing Co., The Clydesdale Room, 1306 Hathman Pl., Columbia.

RSVP to Beth at 573-443-5823 or email bbusseau@cmaaa.net.

June 7, 2013 – Southeast Group

Organizational Practices: The Building Block to Individualized Care presented by Joan Devine, RN, MC5 Board of Directors President and Lutheran Senior Services Director of Performance Improvement.

Time:  Registration 9:15 a.m., Program 9:30 a.m. – 11:30 a.m.

Location: Cape Girardeau Public Library, 711 N. Clark St., Cape Girardeau.

RSVP to John Langley at cypress@americareusa.net.

June 12, 2013 – West Central Group

The First 24 Hours: An Unfolding Case Study in Person-Directed Care

Time:  10 a.m. – Noon

Location:  Methodist Church, The Celebration Center, 1701 W. 32nd, Sedalia.

RSVP to Kathy Ray-Smith at 800-748-7826 or email kraysmith@goaging.org.

June 13, 2013 – North Central Group

Open Dining and Other Culture Change Ideas

Time: 1 p.m. – 3 p.m.

Location:   Livingston County Public Library, 450 Locust St., Chillicothe.

For more information, please click here:  North Central Group

Please visit the Missouri Coalition Celebrating Care Continuum Change (MC5) website for more information.

Caring for a Nursing Home Resident with Parkinson Disease

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The American Parkinson Disease Association (APDA) has released the educational video, The Parkinson Journey:  From Diagnosis to Treatment to Cure.

Bonus feature – Caring for a Nursing Home Resident with Parkinson Disease

This 35-minute feature provides information to help understand the disease and provides communication and movement techniques when caring for a person who has Parkinson Disease.  This video is available for viewing on the Department of Health and Senior Services website at http://health.mo.gov/seniors/ombudsman/index.php.

To advance to the bonus feature, select Parkinson Journey Part 3, or view here: www.youtube.com/watch?v=k4T0CTCWnvU&list=PLh5mk8BxSPgjkhqcKxCv5gWjH6zV8I5Qt.

The Parkinson Journey:  From Diagnosis to Treatment to Cure

  • Introduction with Joe Buck
  • Chapter 1 – What is Parkinson Disease
  • Chapter 2 – What Causes Parkinson Disease
  • Chapter 3 – Changes in Mood and Thinking
  • Chapter 4 – Treatment Options
  • Chapter 5 – Managing Symptoms
  • Chapter 6 – Living with Parkinson Disease – Personal Journeys
  • Chapter 7 – Finding Out More (resources)
  • Bonus Feature 1 – Parkinsonisms – “Look Alikes” (Dr. Joel Perlmutter)
  • Bonus Feature 2 – Helping with Falls (Dr. Beth Crowner)
  • Bonus Feature 3 – LSVT Lee Silverman Voice Treatment (Dr. Cynthia Fox)
  • Bonus Feature 4 – Caring for a Nursing Home Resident with Parkinson Disease

For more information, please visit the Greater St. Louis APDA at www.stlapda.org.

MC5 Regional Meetings – May 2013

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May 17, 2013 – Poplar Bluff Group

Topic:  A Tale of Transformation video and New Dining Practice Standards discussion.

Time:  Registration at 12:30 p.m., Program 1 p.m. – 3 p.m.

Location:  DHSS Large Conference Room, 2875 James Blvd., Poplar Bluff.

RSVP to Carrie Drake at cdrake@superiornursing.net.

May 21, 2013 – East Central Group

Validation Therapy-Caring for the Confused Resident with guest speaker Liz Barton from Heartland Hospice.

Time:  Coffee and Networking 9:45 a.m. – 10 a.m., Program 10:00 a.m. – Noon

Location:  Rolla Presbyterian Manor, 1200 Homelife Plaza, Rolla.

RSVP to Patty King at 573-437-4101 ext. 316 or send an email:  pjkinglpn@hotmail.com.

May 22, 2013 – Northeast Group

Topic:  “Open Dining: Brunch @ 10:00 am”

Time: Registration at 9:30 a.m., Program 10 a.m. – Noon

Location:   Loch Haven Senior Living Community Apartments, New Activity Room, 701 Sunset Hills Drive, Macon.  There is no charge to attend, registration in advance is appreciated.  Please RSVP to Wendy or Sandy at 660-385-3113, Ext. 236.  

May 22, 2013 – Northwest Group

State Culture Change Coordinator Sam Plaster will share Culture Change for Surveyors, the training course provided to Missouri’s long-term care surveyors and inspectors.

Time:  Sign-in 9:15 a.m., Program:  9:30 a.m. – 11:30 a.m.

Location:  East Hills Library, 502 North Woodbine Rd., St. Joseph.  RSVP to Karen Fletchall at 660-564-3304 or email:  wccc.karen@yahoo.com or RSVP to Freda Miller at 660-822-6209 or email:  fmiller@nwmoaaa.org.

Please visit the Missouri Coalition Celebrating Care Continuum Change (MC5) website for more information.

New Generations – Spring 2013 Quarterly Newsletter

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The Section for Long-Term Care Regulation’s quarterly newsletter, formerly known as the LTC Bulletin, now has a new title:  New Generations.  

This title reflects a new era in long-term care, an increased focus on culture change initiatives and our commitment to be responsive to the demands that a new generation of residents, their families and the public are making on nursing homes and regulatory agencies.  Person-centered care and the creation of true “home” environments are fast becoming the expectation rather than the exception and the Section must continue to provide relevant regulatory guidance applicable to every type of person who resides in Missouri’s Skilled Nursing, Intermediate Care, Assisted Living and Residential Care homes – and to the people who work in them, too.

Like the homes we strive to serve, our newsletter continues to evolve and improve based on feedback from readers and our own efforts toward quality assurance.  We hope you find the special feature about pets in our spring issue useful.  New Generations (Volume 11, Issue 2, Spring 2013) is now available on our website, along with an archive of previous newsletters.  A free, professional color copy will be mailed to each licensed entity next week.  If it’s useful, we hope you will share it with others; if you think there are ways it could become more useful, we hope you will share those ideas with us.

Please visit http://health.mo.gov/seniors/nursinghomes/providerinfo.php.

MC5 Regional Meetings – April 2013

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April 5, 2013 – Southeast Group

It’s Never 2 Late – Dignity Through Technology

Kristi Stoglin will be presenting how this system can help people stay active and connected.  Attendees will be asked to share technology they currently use. Location:  Cape Girardeau Public Library, 711 N. Clark St., Cape Girardeau.  RSVP to John Langley at cypress@americareusa.net.

April 16, 2013 – Southwest Group

Activity Program Discussion

Location:  Council of Churches, 627 North Glenstone, Springfield.  Please RSVP to cindybutler@mchsi.com.

April 19, 2013 – Route 71 Group

State Culture Change Coordinator Sam Plaster will introduce the American Parkinson Disease Association’s video, The Parkinson Journey: From Diagnosis to Treatment to Cure.  We will be viewing an introduction by Joe Buck, and a bonus feature on Caring for Nursing Home Residents.  A learning circle discussion will follow.  Location:  Community Center, 200 North Ash, Nevada.  Please RSVP to Susan Houser at 417-667-5064 or send an email to sghouser@medicalodges.com.

April 24, 2013 – West Group

MDS and Quality of Life- Operationalizing Customary Routines

Location:  St. Mary’s Manor, 111 Mock Avenue, Blue Springs.  RSVP to Kathy Vogt, Leslie Carter or Vicki Hilbrich at 816-228-5655 or send an email to kvogt@carondelet.com.

Please visit the Missouri Coalition Celebrating Care Continuum Change (MC5) website for more information.

CMS Promotes New Dining Practice Standards

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CMS Memo S&C: 13-13-NH

The Centers for Medicare and Medicaid Services (CMS) has issued a survey and certification memo announcing the New Dining Practice Standards.  An accompanying training video is available for surveyors and the public.  The New Dining Practice Standards document is available for download by visiting Pioneer Network at www.pioneernetwork.net/Providers/DiningPracticeStandards/. 

Please view the Dining Standards Open Letter 03-15-2013 to our readers.

First 24 Hours: An Unfolding Case in Person-Directed Care

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Free Online Module

Pioneer Network is pleased to announce that the “First 24 Hours: An Unfolding Case in Person-Directed Care” is now available on Ohio State’s Topics in Gerontology Distance Learning website.  It is available for use in classroom or distance learning, provider trainings, workshops, presentations or on your own.  Please visit Pioneer Network at www.pioneernetwork.net/Latest/Detail.aspx?id=359.

MC5 Regional Meetings – March 2013

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For more information, please visit the Missouri Coalition Celebrating Care Continuum Change (MC5) website.

March 8, 2013:  East

Culture Change for Surveyors
State Culture Change Coordinator Sam Plaster will share the Culture Change for Surveyors training course that is being provided to all of Missouri’s long-term care surveyors and inspectors.  Location:  Brentwood Community Center, Brentwood. 

March 13, 2013:  West Central

Moving In! Advancing Excellence Field Operations Manager Carol J. Scott will be discussing culture change and the admission process.  Location:  Methodist Church, Sedalia. 

March 14, 2013:  North Central

Creating a Culture of Person Centered Care:  Culture Change 101
Presented by Sam Plaster, State Culture Change Coordinator.  Location:   Livingston County Public Library, Chillicothe.

To better serve the north central region of the state, MC5 is considering establishing a new regional group.  In addition to the presentation topic above, the purpose of this meeting is to help determine if there is sufficient interest in the area.  If you would like a regional group to be established in the area, please plan on attending. 

March 15, 2013:  Poplar Bluff

Moving In!  Advancing Excellence Field Operations Manager Carol J. Scott will be discussing culture change and the admission process.  Location:  Department of Health and Senior Services, Poplar Bluff.

March 19, 2013:  East Central

There’s No Place Like Home: Environmental Changes that Facilitate Your Culture Change Journey

Presented by Alzheimer’s Association Professional Education Coordinator Zoe Dearing.  Location:  Gibbs Care Center, Steelville. 

March 20, 2013:  Northwest

QAPI at a Glance

Don Earnheart, MS, will discuss how QAPI differs from Quality Assessment and Assurance, what homes are required to do now, and various requirements they will need to build over the next 18 months.  Mr. Earnheart has over 30 years experience within the health care industry.  He currently serves as Program Manager for Patient Safety-Hospitals with Missouri’s Quality Improvement Organization, Primaris.  Location:  East Hills Library, St. Joseph.

March 27, 2013:  Northeast

We will be viewing a chapter of The Parkinson Journey: From Diagnosis to Treatment – Caring for Nursing Home Residents with PD.  A learning circle discussion will follow.  Location:  Mountain View Activity Room, Loch Haven, 701 Sunset Hills Dr., Macon.

For more information, please visit the Missouri Coalition Celebrating Care Continuum Change (MC5) website.

Using MDS 3.0 as an Engine for High Quality Individualized Care Webinar Series Five – Working Together for Better Outcomes

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National Learning Collaborative Webinar Series on Using MDS 3.0 as an Engine for High Quality Individualized Care:  SERIES 5: Working Together for Better Outcomes – Relational Coordination for Quality Improvement 

In Webinar Series Five of our National Learning Collaborative, teams of practitioners share how they have achieved better outcomes through key systems for relational coordination – consistent assignment, huddles, CNAs involvement in care planning, and Quality Improvement huddles among staff closest to the residents.

March 12, 2013 – Part 11:  It Takes a Team to Prevent and Heal Pressure Ulcers
Presenters: Teams from Glenridge Living Community, Augusta, Maine, and Oakview Terrace, Freeman, SD.  Staff from two homes will explain how they prevent and heal pressure ulcers by working better together.

May 7, 2013 – Part 12:  It Takes a Team to Provide High Quality Individualized Care
Presenters: Barbara Frank, B& F Consulting; Amy Elliot, Pioneer Network; and teams from nursing homes participating in the National Learning Collaborative on Using MDS 3.0 as the Engine for High Quality Individualized Care.  Staff from several homes that have participated in the National Learning Collaborative will share how engaging staff in individualizing care has led to better quality of care and quality of life for their residents.

Please visit www.pioneernetwork.net/Events/Webinars/MDS30_1112

MC5 Regional Meetings – February 2013

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Southeast Region

February 1, 2013:  Location: Cape Girardeau Public Library, Geraldine Hirsch Room, 711 N. Clark St., Cape Girardeau, Missouri.

Enhancing the Moving-In Experience; and New Goals & Tools Available on the Advancing Excellence Website

Presented by Carol Scott, Advancing Excellence Field Operations Officer.  There is no charge to attend, registration in advance is appreciated.  RSVP to Stephanie Boyer at cypress.sd@americareusa.net or call 573-624-8908.

Central Region – Location change to Columbia, Missouri

February 5, 2013:  The MC5 Central Group will be meeting in a new location:  N.H. Scheppers Distributing Company, 1306 Hathman Place, Columbia, Missouri.

Enhancing the Moving-In Experience; and New Goals & Tools Available on the Advancing Excellence Website

Presented by Carol Scott, Advancing Excellence Field Operations Officer.  There is no charge to attend, registration in advance is appreciated.  RSVP to Beth at bbusseau@cmaaa.net or call 573-443-5823.  Visit www.momc5.com/id20.html for more details. 

Please visit the Missouri Coalition Celebrating Care Continuum Change (MC5) website to view Future Meeting Dates

Facilitative Leadership –A webinar series

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Developed by The Eden Alternative®, presented in association with Pioneer Network

February 19, 2013:  Facilitating Effective Communication & Conflict Resolution

March 19, 2013:  Facilitating Empowerment

April 10, 2013:  Facilitating an Appreciation of Diversity

May 14, 2013:  Facilitating Life Passions

CLICK HERE for more information, or visit Pioneer Network at www.pioneernetwork.net/.

MC5 Regional Meetings – January 2013

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  • January 11, 2013:  East Region

8 a.m. Networking & light breakfast; 8:15 a.m. News and updates

8:45 a.m. – 10:15 a.m. – Easing Transitions Between Long Term Care and Hospital & Psychiatric Unit Care

10:15 a.m. – 10:30 a.m. – Our Stories of Culture Change

NEW Location for 2013:  Brentwood Community Center, Rm. 103, 2505 S. Brentwood Blvd., Brentwood

Based on expected attendance, special seating arrangements may be necessary, so please RSVP to Ruthie at ruthie.rochman@alzstl.org or (314) 801-0446.

 

  • January 16, 2013:  Northwest Region

Jamie Dixon, Facility Surveyor Region 4, will discuss dining practices within regulation.  Kelly Vaughn, Dietary Manager from Oakridge and Jody Danley, Dietary Manager from Pleasantview will be sharing their dining practices, which include ala carte, open and menu dining.

Sign in 9:15 a.m.; Program 9:30 a.m. – 11:30 a.m.  Location:  East Hills Library, 502 North Woodbine Rd., St. Joseph

RSVP to wccc.karen@yahoo.com, 660-564-3304; or fmiller@nwmoaaa.org, 660-822-6209.

 

  • January 18, 2013:  Route 71

Carol Scott, Field Operations Manager, will be speaking on ways to improve the “moving-in” experience of residents (formerly known as “the admission process”) and the new goals and tools available on the Advancing Excellence website.

10 a.m. – Noon.  Location:  Nevada Community Center, 200 North Ash, Nevada

RSVP to Susan Houser at 417-667-5064 or sghouser@medicalodges.com

 

  • January 22, 2013:  West Region

MDS and QAPI:  A High Involvement Approach

9 a.m. – 11 a.m.  Location:  St. Mary’s Manor, 111 Mock Ave., Blue Springs

RSVP to Kathy Vogt or Leslie Carter at 816-228-5655

 

  • January 22, 2013: Southwest Region

Video: A Way Back Home – Three Components of Culture Change in LTC

10 a.m. – Noon.  Location:  Council of Churches, 627 North Glenstone, Springfield

RSVP to cindybutler@mchsi.com

 

  • January 23, 2013:  Northeast Region

Creating a Culture of Person Directed Care – Culture Change 101

Presented by State Culture Change Coordinator, Sam Plaster

10 a.m. – Noon.  Location:  Loch Haven, 701 Sunset Hills Dr., Macon

RSVP to Dawn St. Clair-Davis at 573-221-6000 or DDavis@bethaven.org

 

For more details, please visit the Missouri Coalition Celebrating Care Continuum Change (MC5) website.

Hand in Hand: A Free Training Series for Nursing Homes

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Person-Centered Care of Persons with Dementia and Prevention of Abuse

CMS MEMO SC12-44 Hand in Hand-A Training Series for Nursing Homes 09-14-12

Reminder from CMS – Toolkits provided at no charge

The Centers for Medicare & Medicaid Services (CMS) has been made aware that some nursing homes may be returning Hand in Hand because they believe they will be charged money to keep it.  These Toolkits will be distributed FREE to all nursing homes, CMS Regional Offices and State Survey Agencies by January 2013. 

Section 6121 of the Affordable Care Act requires CMS to ensure that nurse aides receive regular training on caring for residents with dementia and on preventing abuse.  CMS, supported by a team of instructional designers and subject matter experts, created Hand in Hand, the training you will be receiving soon, to address the annual requirement for nurse aide training on these important topics. 

Our mission is to provide nursing homes with one option for a high-quality program that emphasizes person-centered care for persons with dementia and also addresses prevention of abuse.  Person-centered care is about seeing the person first, not as a task to be accomplished or a condition to be managed.  It is the fulfillment of the Nursing Home Reform Law to consider each resident’s individual preferences, needs, strengths, and lifestyle in order to provide the optimum quality of care and quality of life for each person. 

The Hand in Hand training materials consist of an orientation guide and six one-hour video-based modules, each of which has a DVD and an accompanying instructor guide.  Though Hand in Hand is targeted to nurse aides, it has real value for all nursing home caregivers, administrative staff, and anyone who touches the lives of nursing home residents.  Thank you for your commitment to encouraging the use of available materials such as Hand in Hand for the required annual training for nurse aides.  We anticipate that these enhanced training programs will enable you to continuously improve dementia care and prevent abuse, as well as enhance resident and staff satisfaction in your community.