Sponsored by the Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation, these meetings will take place across all seven regions in Missouri. Don’t miss this opportunity to connect, learn, and get the latest and long-term care news and updates.

See the 2026 SLCR Annual Provider Meetings -Save the Date flyer for details. Stay tuned to our weekly LTC Information Update email for more details including registration, specific times and agendas for each meeting.

 

Mid-America Regional Council (MARC) is moving their office location. Effective July 1,2026, their new mailing address is 801 Pennsylvania Ave, Suite 400, Kansas City, MO 64105-1536. Resident transfer and discharge notices for the MARC service area will need to have MARC’s address updated on the notice given to residents.

As a reminder all transfer and discharge notices should be sent through RedCap. By completing the Transfer Discharge Ombudsman Notice and uploading the transfer/discharge notice, the requirement to notify the ombudsman program will be complete.

As of July 1, 2026, all “Change in Condition” (aka Resident Review) applications will follow the same process for submission as a “Change in Status”.

The Department of Mental Health (DMH) will no longer accept “Change in Condition” submissions directly. All requests must be submitted through the DHSS COMRU website (https://health.mo.gov/seniors/nursinghomes/) using the Level I/Level of Care online application. The option for submitting this application will be “Change in Status (MDS) / Change in Condition”. For questions regarding this change or when to submit a “Change in Condition”, please email DMHNotifications@dmh.mo.gov.

Effective July 1, 2026, the Resource Limit/Spenddown Amount will increase from $6,068.80 to the new amount of $6,220.50. Facilities are required to notify the resident/financial guardian of the need to spend down when the resident reaches $200 less that amount to ensure Medicaid will not be affected.

Please see eligibility standards for details.

19 CSR 30-86.042 Administrative, Personnel, and Resident Care Requirements for New and Existing Residential Care Facilities

The proposed rule for 19 CSR 30-86.042 Administrative, Personnel, and Resident Care Requirements for New and Existing Residential Care Facilities was published in the Code of State Regulations on June 30, 2026, and becomes effective July 30, 2026. The official new rule can be found on the Office of the Secretary of State’s website at https://www.sos.mo.gov/cmsimages/adrules/csr/current/19csr/19c30-86.pdf.

The original proposed amendment was published on March 2, 2026, Volume 51, Number 5 (MoReg 353-354) in the Missouri Register at https://www.sos.mo.gov/CMSImages/AdRules/moreg/2026/v51n5March1/v51n5.pdf.

From the National Consumer Voice for Quality Long-Term Care Bulletin

Food and Dining Activities for Long-Term Care Residents – Food is about much more than nutrition, it can foster connection, spark memories, celebrate culture, and help residents feel at home.

Resident’s Voice Challenge
In preparation for Residents’ Rights Month (RRM) in October, residents of long-term care facilities are invited to participate in the Resident’s Voice Challenge.

The Resident’s Voice Challenge is an opportunity for long-term care residents to creatively reflect on this year’s RRM theme – Join Us at the Table.

The Consumer Voice is seeking recipes to be included in our recipe book featuring a selection of residents’ recipes, meal traditions, and the memories that surround them. Individuals whose entries are selected for inclusion in the book will receive a complimentary copy of the book.

Use the recipe collection form and/or these prompt questions to inspire your creative work – a recipe, poem, essay, painting, or drawing.

The online application link (Level 1 form/Level of Care) for applications submitted from 07-17-2023 to 06-30-2025 (purple link) will no longer be available when the new and improved Health.Mo.Gov webpage launches in July. Skilled Nursing Facilities will want to ensure they have printed/saved a copy of the processed Level 1 form/Level of Care form and Level 2 screening (if applicable) for resident records as these are required per federal regulation and may be requested during the state survey process.

COMRU website: https://health.mo.gov/seniors/nursinghomes/pasrr.php.

Please contact COMRU via email (COMRU@health.mo.gov) with any questions.

We have been notified of a scam email circulating, which is impersonating the Missouri Department of Health and Senior Services. The email claims to provide an important update and includes a link to what it describes as a secure message.

Please be extra cautious and do not click on any links or provide any personal information if you receive an email with a subject line similar to “Your License Suspension from Missouri Board of Nursing Home Administrators” from an unfamiliar sender. The email may appear legitimate, but it is a fraudulent attempt to deceive recipients and potentially gain unauthorized access to sensitive information.

Our cybersecurity team has been notified, and we are taking the necessary steps to address this issue. In the meantime, if you come across such an email, please delete it.

World Elder Abuse Awareness Day (WEAAD) is commemorated every June 15th to provide an opportunity for communities to promote a better understanding of abuse and neglect of older adults. WEAAD reminds us that elder abuse has implications for all of us. It is a call to action for individuals, organizations, and communities to learn how to identify, address, and prevent elder abuse so we can all do our part to support everyone as they age.

This year, the theme for WEAAD is Building Strong Support for Elders. Take action today to prevent and address elder abuse and neglect by:

  • Engaging Older People.
  • Empower Communities.
  • Speak Out!
  • Involve Youth.

For more information on World Elder Abuse Awareness Day, please visit the DHSS website at Health.Mo.Gov/weaad.

Please see the information below on how the Bureau of Narcotics and Dangerous Drugs address LTCs with Emergency Kits (E-kits).

MO 19 CSR 30-1.052:

(1) Long-term care facilities (LTCFs) and their suppliers shall maintain written records of transfers of controlled substances from the supplier to the LTCF emergency kit.

(2) The records shall include the date of transfer; the name of each controlled substance, the strength, dosage form and quantity; the name, address and controlled substance registration number of the supplier and the name, address and controlled substance registration number of the LTCF.

Note: LTCF cannot use federal DEA forms 222 to document transfer of controlled substance because DEA does not register LTCFs. BNDD transfer form should be used, including for Sched II substances. Transfer forms can be found on the BNDD website, www.health.mo.gov/BNDD, under Applications & Forms.

(3) No physician’s order or prescription shall be used for initial stocking or replacement of controlled substances in the emergency kit. Controlled substances contained in the kit shall be obtained from a pharmacy, hospital or practitioner who holds a controlled substances registration.

(4) The administration and medical staff of the LTCF, in conjunction with the primary supplier, shall designate in written protocols and procedures who may have access to the emergency kit, who may administer controlled substances from the emergency kit and under what circumstances and a list of the controlled substances it intends to maintain in the emergency kit. These protocols and procedures shall be subject to review and approval by the Department of Health. Only those individuals designated in the LTCF’s written policies and procedures shall have access to or administer controlled substances from the emergency kit.

It is the responsibility of the facility to establish proper protocols as to which staff members and under what circumstance they may access controlled substances contained in the E-Kit.

(5) Each administration of controlled substances from the emergency kit shall be based upon a practitioner’s order and shall be recorded in an administration record separate from the patient’s medical record. This administration record shall include: the date, patient’s name, drug name, drug strength, dosage, ordering practitioner’s name and name of the person administering the controlled substance.

Some things to note:

  • BNDD will only issue a controlled substance registration to a LTCF that is licensed for skilled nursing. A facility that is assisted living only is not eligible for an Emergency Kit (E-kit) registration.
  • Patient private medications (including controlled substance) do not fall under BNDD’s purview. We consider a resident living in an assisted living facility as being at their home. Their medications are considered their personal property. This would be the same as having a visitor come into your home and steal medication from the medicine cabinet. This is a theft that would be reported to the local law enforcement agency.
  • The controlled substances in the emergency kit are considered to be LTCF “floor stock” and may be administered only upon the order of a practitioner. A record of transfer, such as an invoice or other record, must be made to document all transfers from the supplier to the LTCF. A prescription cannot be used as the record for initial stocking or replacement.
  • Patient personal medications should not be stored with E-kit medications. Doing so impedes the ability to limit which staff can access facility owned controlled substances inside the E-Kit.

As we bid farewell to Danette Beeson, we want to express our heartfelt gratitude for her dedication and service. We wish her all the best in her well-deserved retirement!

We are excited to announce that Brandye Freeland-Riggert will be joining us as our new State Automation Coordinator. Brandye comes to us from the Division of Community and Public Health, where she worked as a Public Health Environmental Officer in the Healthcare Associated Infections/Antimicrobial Resistance Program. She holds a master’s degree in biology and is a Licensed Practical Nurse with experience in Long Term Care and the MDS.

Brandye’s first day will be Monday, June 1st. She will assume Danette’s current phone number and can be reached at (573) 522-8421 or by email at Brandye.Freeland-Riggert@health.mo.gov. Please reach out to Brandye with any electronic submission or technical support questions related to the MDS.

Please join us in welcoming Brandye to the team!

This is an exciting period for both our state and Kansas City! Kansas City has been chosen as one of the host cities for six matches during the 2026 FIFA World Cup™, taking place from June 16 to July 11. As a major national and international event, it could draw more than 650,000 visitors to the KC metro area. We encourage everyone, particularly those in Kansas City, to start planning ahead. Even on non-match days, there might be a surge of people participating in World Cup-related activities. Things to keep in mind:

  • The event will occur during summer; expect consistently hot weather throughout this timeframe. Utility outages may take longer to resolve due to logistical challenges.
  • If the power goes out, cooling centers could fill up quickly due to high demand.
  • Traffic will increase, making city navigation slower for both staff and individuals—this congestion could happen even on days without matches.
  • Emergency vehicles will be stationed at events which could delay ambulance transfers that aren’t urgent.
  • With extra people using cellular networks in and around the city (including live streaming matches), connection issues may arise.
  • Hotel prices across Kansas City are expected to rise during the event.

All facilities – not only those in the Kansas City area – are advised to review their emergency preparedness plans before the event to ensure:

  • Reliable water supply strategies,
  • Alternative communication methods,
  • Plans addressing internet slowdowns or outages, especially concerning electronic medical records,
  • Procedures for evacuation due to loss of cooling, and
  • Comprehensive evacuation plans for both temporary and extended periods:
    • Identify safe locations outside the city for residents.
    • Confirm if any existing Memo of Understanding (MOU) is valid, especially if other facilities have changed ownership or administrators.
    • Plan how residents would reach alternative accommodations.
    • Determine if staff can work at these alternate sites.
    • Prepare for disruptions in deliveries; increased traffic and population may cause delays and shortages of commonly ordered items.
  • Anticipate delays for staff and services, especially on heavy traffic days.
  • Ensure generators have enough fuel to sustain long utility outages.
  • Make sure all staff, including night and weekend shifts, are trained and aware of emergency protocols if phone, email, or text communications fail.

Please review the DHSS Health Advisory for more information.

If you have an emergency in the Kansas City area after business hours, please contact (816) 719-0089. Please see the after-hours emergency contact numbers outside the Kansas City area.

To report all other abuse/neglect incidents, please visit the Adult Abuse and Neglect Hotline or call (800) 392-0210.

The Quality Improvement Program for Missouri (QIPMO) has published MDS Tips and Clinical Pearls (Volume 13, Issue 3).

In this issue:

  • The Front Door Matters: First Impressions Drive Nursing Home Census
  • Building Stronger Department Leaders: Introducing a New QIPMO Opportunity
  • National Mental Awareness Month
  • Educate Your Residents, Too!
  • Team Building!
  • Join Our Team!

Chien Hung, VOYCE Ombudsman Program Director is resigning May 22, 2026, after 10 years at VOYCE. Chien is a well-known and respected leader in long-term care advocacy and will be greatly missed. He will continue to do great things in his new role as Senior Director at UCP of Heartland. We wish Chien all the best! VOYCE’s New Ombudsman Program Director will be Lisa Smith, effective May 14, 2026. Many of you already know Lisa as she’s been a Regional Ombudsman Coordinator at VOYCE over 8 years. Lisa brings valued experience and will easily transition into her new role. Please join us in congratulating Lisa and wishing Chien farewell.

The online application link for the Level 1/Level of Care (Redcap) located on COMRU’s webpage is undergoing scheduled maintenance on May 6, 2026, beginning at 5:00 p.m. The application will be unavailable for several hours, but should be back online the morning of May 7, 2026. We apologize for this inconvenience.

19 CSR 30-86.047 Administrative, Personnel, and Resident Care Requirements for Assisted Living Facilities

The proposed rule for 19 CSR 30-86.047 Administrative, Personnel, and Resident Care Requirements for Assisted Living Facilities was published in the Code of State Regulations on April 30, 2026, and becomes effective May 30, 2026. The official new rule can be found on the Office of the Secretary of State’s website at: https://www.sos.mo.gov/cmsimages/adrules/csr/current/19csr/19c30-86.pdf.

The original proposed amendment was published on December 1, 2025 Volume 50, Number 23 in the Missouri Register at: https://www.sos.mo.gov/CMSImages/AdRules/moreg/2025/v50n23Dec1/v50n23.pdf.

Amy Rehard, Regulatory Compliance Manager in the Section for Long-Term Care Regulation, Region 5 office retired April 1, 2026, after 25+ years of dedicated state service. Amy truly made a difference for so many long-term care residents and providers throughout her career. SLCR is pleased to announce Shanna Ferguson has promoted to the Regional Manager role. Shanna has over 24 years of regulatory experience as a surveyor, life-safety code specialist, and supervisor. Congratulations, Shanna!

  • 19 CSR 30-82.060 Hiring Restrictions – Good Cause Waiver

The proposed rule for 19 CSR 30-82.060 Hiring Restrictions – Good Cause Waiver was published in the Code of State Regulations on March 31, 2026, and becomes effective April 30, 2026. The official new rule can be found on the Office of the Secretary of State’s website at: https://www.sos.mo.gov/CMSImages/AdRules/csr/current/19csr/19c30-82.pdf.

Please note, the DHSS Family Care Safety Registry is responsible for the Good Cause Waiver Program and initiated revisions to this regulation set. The proposed amendment was originally published in the Missouri Register on October 1, 2025, Volume 50, Number 19 (Pages 1313-1402).

 

  • 19 CSR 30-86.047 Administrative, Personnel, and Resident Care Requirements for Assisted Living Facilities

The Final Order Amendment for 19 CSR 30-86.047 Administrative, Personnel, and Resident Care Requirements for Assisted Living Facilities was published in the MO Register on April 1, 2026, volume 51, Number 7 (Pages 437-496). Comments were received. The final order can be found on the Office of the Secretary of State’s website at: https://www.sos.mo.gov/CMSImages/AdRules/moreg/2026/v51n7April1/v51n7.pdf.

The original proposed amendment was published in the December 1, 2025, Volume 50, Number 23 of the Missouri Register.

Please note, the SLCR will send a follow-up notification once the official rule is published and the effective date.

Check out CMS’s new Quality in Focus interactive video series. The series of 10-15 minute videos are tailored to provider types and aim to reduce the deficiencies most commonly cited during the CMS survey process, like infection control and accident prevention. Reducing these common deficiencies increases the quality of care for people with Medicare and Medicaid.

Learn to:

  • Understand surveyor evaluation criteria
  • Recognize deficiencies.
  • Incorporate solutions into your facility’s standards of care

See the Quality, Safety, & Education Portal Training Catalog, and select Quality in Focus.

Did you know?

Missouri state regulations 19 CSR 30-84.010 for Certified Nurse Aide (CNA) testing require an 80% pass rate for the knowledge test and 100% of the key steps from the skills portion of the test to become certified.

  • In the past 12 months, the average pass rate for nurse aides taking the knowledge test (for the first time) has been 63.45%.
    • Students score lower in infection control, personal care and basic nursing skills.
    • The most missed vocabulary words are dizziness, physical needs, and afebrile.
  • In the past 12 months, the average pass rate for nurse aides taking the skills test (for the first time) has been 76.3%.
    • Students scored lower in skills for perineal care for a male resident, handwashing, mouth care for a comatose resident, and positioning residents in bed on their side.

Approved instructors and training programs have access to these reports in TMU to utilize in their training programs. If you need assistance to access these reports, please contact Headmaster D&S Diversified Technologies at missouri@hdmaster.com or 888-401-0465.

Looking for resources to further support nurse aide students prepare for the test?

  • Missouri’s candidate handbook, mock skills, knowledge and skill test instructions are available on the Headmaster website D&S – Missouri Nurse Aide.
  • Also available, a FREE ten-question practice test and “Question of the Day” available on the D&S Headmaster homepage. Although the questions are not taken directly from the exam, they provide helpful insight into the format and expectations for the test.

PUBLIC NOTICE: Proposed Rulemaking Comment Period – 19 CSR 30-86.042 Administrative, Personnel, and Resident Care Requirements for New and Existing Residential Care Facilities.  

The Department of Health and Senior Services, Section for Long Term Care Regulation is soliciting public comments on the proposed rulemaking for 19 CSR 30-86.042 Administrative, Personnel, and Resident Care Requirements for New and Existing Residential Care Facilities. The proposed rule is published in the March 2, 2026 Volume 51, Number 5 of the Missouri Register at https://www.sos.mo.gov/CMSImages/AdRules/moreg/2026/v51n5March1/v51n5.pdf.

NOTICE OF PUBLIC HEARING AND NOTICE TO SUBMIT COMMENTS: Anyone may file a statement in support of or in opposition to this proposed amendment with Carmen Grover-Slattery, Regulation Unit Manager, Section for Long-Term Care Regulation, PO Box 570, Jefferson City, MO 65102-0570 or at RegulationUnit@health.mo.gov. To be considered, comments must be received within thirty (30) days after publication of this notice in the Missouri Register. A public hearing is scheduled for April 2, 2026, from 1-4 p.m., in the Truman Conference Room located at 920 Wildwood Drive, Jefferson City, MO.

The Section for Long-Term Care Regulation is currently in the planning phase for hosting in-person provider meetings across all regions this year. As we strive to provide the most beneficial information, we would love to hear your thoughts on what topics and information related to Long-Term Care you believe would be most helpful and educational to present this fall at the Annual Provider Meeting.

To gather your valuable feedback, we’ve created a quick one-question survey. Please take a moment to complete it by March 10, 2026. Your input is crucial in ensuring that our meeting addresses the most relevant and important topics for all attendees.

Thank you in advance for your time and participation. We look forward to hearing your suggestions and making this year’s meeting a success with your help.