Category: Nursing Home Administrators

SNF Quality Reporting Program (QRP) Submission Deadline Reminder

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SNFs are required to report data to meet the SNF QRP requirements. The submission deadline for the SNF QRP is approaching. The following data must be submitted no later than 11:59 p.m. on August 15, 2023:

  • MDS data for 1/1/23 through 3/31/23;
  • NHSN data for COVID-19 Vaccination Coverage Among Healthcare Personnel for 1/1/23 through 3/31/23;

The Minimum Data Set (MDS) 3.0 must be transmitted to the Centers for Medicare & Medicaid Services (CMS) through the Internet Quality Improvement and Evaluation System (iQIES). Data for the National Healthcare Safety Network (NHSN) measures must be submitted to the Centers for Disease Control and Prevention (CDC). No additional data submission is required for the claims-based measures.

As a reminder, it is recommended that providers run applicable MDS reports prior to each quarterly reporting deadline, in order to ensure that all required data has been submitted.

Swingtech sends informational messages to SNFs that are not meeting APU thresholds on a quarterly basis ahead of each submission deadlines. If you need to add or change the email addresses to which these messages are sent, please email QRPHelp@swingtech.com and be sure to include your facility name and CMS Certification Number (CCN) along with any requested email updates.

More information about SNF QRP can be found on the following webpages:
CMS SNF QRP Data Submission Deadlines webpage – https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/NursingHomeQualityInits/Skilled-Nursing-Facility-Quality-Reporting-Program/SNF-Quality-Reporting-Program-Data-Submission-Deadlines
CMS SNF QRP Help webpage – https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/NursingHomeQualityInits/Skilled-Nursing-Facility-Quality-Reporting-Program/SNF-Quality-Reporting-Program-QRP-Help
CMS SNF QRP Measures and Technical Information webpage – https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/NursingHomeQualityInits/Skilled-Nursing-Facility-Quality-Reporting-Program/SNF-Quality-Reporting-Program-Measures-and-Technical-Information
CMS SNF QRP Training Webpage – https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/NursingHomeQualityInits/Skilled-Nursing-Facility-Quality-Reporting-Program/SNF-Quality-Reporting-Program-Training

VOYCE’s Upcoming Education Events

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August 30, 2023: For the Love of Quality Care: Implementing Innovative Education

Advocates for quality care, caregivers, family and friends, and aging care professionals; this webinar is truly for everyone! Training and education on dementia, meaningful activities, and person-centered care should be practice-focused and brief. Join VOYCE to learn about the practice videos and modules available and how to disseminate them, and you’ll be one step closer to ensuring quality care for all! Saint Louis University’s Geriatric Workforce Enhancement Program, along with Memory Care Home Solutions, has developed brief practice videos and modules on topics important for professionals in long-term care and other care settings. They include topics like loneliness and isolation, polypharmacy, infection, meaningful activities, geriatric assessment, dementia, and more. This presentation will provide insight into the use of these resources and the positive impact they have on training and outcomes for consumers. This event is free and open to all who are interested.

 

October 10, 2023: Summit to Protect Older Adults and Adults with Disabilities

VOYCE will host a series of four stakeholder summits to hear from the community and professional stakeholders about their experiences with Missouri’s abuse response system. October’s summit is the second in the series. The summits are open to everyone, as we are all stakeholders in responding to abuse, neglect, and exploitation. We hope to use this time to gather pain points from the community and learn how the system can be improved. The input received from the Stakeholders Summit will be used to create our final project- a strategic plan for restructuring and improving the system. Please register in advance to join.

 

Monoclonal Antibody and Oral Antiviral Treatment of COVID in Nursing Homes

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The American Medical Association has released information related to use of Monoclonal Antibody and Oral Antiviral Treatment of COVID in Nursing Homes. The study shows that although oral antiviral use has been found to be greater in nursing homes than the community, overall use among nursing home residents has been low and may not be commensurate with residents’ elevated risk. See the attached information from the AMA and this article from US News.

Nursing Homes Used COVID Meds Less Than Expected During Pandemic (usnews.com)

Solving our Workforce Challenges by Successfully Recruiting and Retaining Immigrant Healthcare Staff

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August 23, 2023: Solving our Workforce Challenges by Successfully Recruiting and Retaining Immigrant Healthcare Staff
Presenters: Bill Lowe, President & CEO, Chicago Methodist Services; Chona Lucila, John Knox Village; and Joe Mulligan, Managing Director, Cain Brothers

With the workforce crisis continuing and our aging population growing, organizations are having to look beyond our borders to find the caregiving workers needed. Please join LeadingAge during this webinar to learn how visa-acquired healthcare workers are an answer and how you may become involved in recruiting and retaining them within your organization. Hear trends and data about the workforce shortage impact, forecast, and what you can do to weather the storm. This session will cover various work visa categories and the employer-sponsored visa application process.

COMRU Survey Access Code

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COMRU is providing the following guidance regarding the online application entitled “Application started prior to 07-16-2023” (the green link).

COMRU will be providing you with a “Survey Access Code”; please note this is different from the return code.

  • The “Survey Access Code” will allow the submitter to access the application to check the status.
  • If the submitter clicks “Submit- Ready for Processing by COMRU” or “Save and Return Later”, the submitter will be provided with a “Return Code”. At this point, the “Survey Access Code AND the “Return Code” will be needed to access the application in the future.
  • Please do not click the “Start Over” button, as this will DELETE the Entire Application. (COMRU will not be able to retrieve the application if this occurs).

Please do not hesitate to contact COMRU at 573-522-3092 for any questions.

Missouri Nursing Facility Strike Team and Infrastructure Reimbursement Opportunity

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The Strike Team has made an informative webinar for SNF/LTC and Other facilities describing the Missouri Nursing Facility Strike Team and Infrastructure Reimbursement Opportunity. This webinar reviews; how to get to the site where they can find the application, the Application Guidance and Frequently Asked Questions, steps needed to apply, and other useful information. This webinar has been posted to the Health Care Professionals page on the DHSS website.

Essentials of the LTC Director of Nursing Role – Part 1

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August 9 & 10, 2023: Essentials of the LTC Director of Nursing Role – Part 1
Virtual: August 9 (12:15pm-4pm) & August 10 (1pm-4pm)

LeadingAge Missouri in partnership with LeadingAge Iowa is pleased to announce a virtual series that will take place in three segments over the second half of 2023 that will aid in developing the Director of Nursing (DON) role in nursing homes. Elements of this series will focus on understanding CMS programs that impact reimbursement and quality assurance; survey processes and regulations; and human resources, customer service, and leadership.

Each segment of this series is designed to provide in-depth information and discussion on each topic without taking the series in a sequential order or taking all 3 sections of the series. By making each of the 3 segments standalone, you can better address succession planning by having individuals attend as their nurse leadership skills are identified. Additional sections in this series will be added to the events calendar in September and December.

Senior Day at the MO State Fair

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August 16, 2023: Senior Day at the State Fair
Location: Mathewson Building, Missouri State Fairgrounds, Sedalia

The Annual Missouri State Fair is right around the corner! As in years’ past, Senior Day at the State Fair is sponsored by the Department of Health and Senior Services and Missouri Association of Area Agencies on Aging. This yearly tradition at the State Fair honoring Missouri’s most valuable resource, senior citizens, typically draws over 800 people.

LeadingAge Missouri Annual Conference & EXPO

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September 18-20, 2023: The Greater Good
Location: The Chase Park Plaza, St. Louis

Welcome to the 2023 LeadingAge Missouri Annual Meeting + EXPO. We have incorporated some changes to our planning to support everyone’s mission of collaboration, networking, and sharing. You’ll find an open exhibit hall for ease of access for attendees, exclusivity times, CEU approval for exhibitor visits, a social reception for all, and the opportunity to be part of the Innovation Café. We have expanded education to be inclusive of the entire spectrum of long-term care in Missouri. The greater good is more than a theme, it’s part of a mission. We all continue to be the greater good through learning and collaboration; Missouri is a leader in the field of compassion, togetherness, and Midwest values.

This is where GREATER GOOD begins – and you need to be a part of it.

COMRU Return Codes

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We have some good news and some bad news!

The bad news….due to a required change in the database platform, the COMRU online applications for Level 1/Level 2 (old DA124s) forms will no longer be accessible by your CURRENT RETURN CODES after Friday, July 14, 2023.

The good news…you can still access the online applications and COMRU can continue to process applications you submitted! However, as of MONDAY, JULY 17, a NEW RETURN CODE will be required to access all applications entered prior to July 17, 2023.

Please note – this change will not affect any application initiated after July 17, 2023. You will continue to receive a valid return code for all new applications submitted to COMRU after July 17, 2023.

What do I need to do?!

If you recently submitted the application (before July 17) – a new return code will be provided to you when COMRU reviews your application. Otherwise, if you need to make a change or need to receive the new code for applications initiated prior to July 14, 2023, please email the following to COMRU (COMRU@health.mo.gov):

Name of Individual
DCN or SSN
Name of Facility
Admission Date (if admitted to SNF)

We appreciate your patience during this transition process and apologize for any inconvenience.

NH Providers Login Credentials Maintenance

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The purpose of this communication is to remind Nursing Home Providers to ensure you maintain accurate contact information and login credentials in the QIES system even though all Minimum Data Set (MDS) information is now being submitted via the Internet Quality Improvement and Evaluation System (iQIES) system. You will continue to receive important information regarding any findings of noncompliance with the requirement to report COVID-19 data to the Centers for Disease Control and Prevention (CDC) through the National Healthcare Safety Network (NHSN) in your CASPER Shared Folder. This means that facilities will need to continue to maintain two sets of login credentials, one set to access the CASPER Reporting application [CMS Network (CMSNet) and QIES Login credentials] and the HARP login credentials to continue submission of MDS records and accessing reports in iQIES.

Below is the link for the CASPER login. Please be sure that you are successfully logged into the CMS Network (CMSNet) prior to trying to access the CASPER link below.

https://web.qiesnet.org/qiesmds/mds_home.html

See below to find your CASPER Shared Folder:

Image 1. Welcome to CASPER

 

 

 

 

 

 

 

Image 2. CASPER folders.

 

 

 

 

 

 

 

 

 

iQIES Service Center

For questions regarding your CASPER Shared Folder, please contact the QIES/iQIES Service Center by phone at (800) 339-9313 or send an email.

CMS Memo: QSO-23-18-NH: Posting of Nursing Home Ownership/Operatorship Affiliation Data on Nursing Home Care Compare Website and data.cms.gov

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Memorandum Summary

  • Posting Nursing Home Affiliation on Nursing Home Care Compare: CMS will include ownership and operatorship affiliation information on our Nursing Home Care Compare website.
  • Posting Aggregate Nursing Home Performance Data on data.cms.gov: CMS will publish combined inspection, staffing, quality, and other performance metrics across groups of nursing homes with shared ownership and operatorship on data.cms.gov.

Please see the full memo for complete details at https://www.cms.gov/medicare/provider-enrollment-and-certification/surveycertificationgeninfo/policy-and-memos-states/1519889558/posting-nursing-home-ownership/operatorship-affiliation-data-nursing-home-care-compare-website-and.

LeadingAge – Free Webinar

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July 11, 2023: Mastering QAPI
Presenter: Ralph Peterson, owner and operator of Ralph Peterson, LLC, a Management Development Company that specializes in helping Senior Care organizations REINVENT the way they do business

LeadingAge Missouri in partnership with LeadingAge Nebraska are excited to bring a new webinar!  Ralph Peterson will be sharing with us a hands-on & practical webinar on developing a QAPI program in senior living.

DESCRIPTION: Are you looking to improve the quality of care at your senior care center? Do you want to create a culture of excellence that will enhance the lives of your residents and their families? If so, then our 60-minute webinar on creating an effective Quality Assurance, Performance Improvement (QAPI) program is perfect for you!

In this webinar, we will explore the key elements of a successful QAPI program and how it can benefit your senior care center. We will use storytelling and analogies to make the concepts more relatable and memorable, and we will provide you with real-world examples to help you implement the program in your own center.

During this session, you will learn:

  • The importance of creating a culture of quality and how it can enhance the lives of your residents
  • The key components of a QAPI program, including data collection, analysis, and improvement planning
  • How to identify areas for improvement in your center and develop a plan to address them
  • How to engage your staff in the QAPI program and create a collaborative team environment
  • How to use performance data to drive positive outcomes for your residents and your center

By the end of this webinar, you will have the knowledge and tools to create an effective QAPI program that will enhance the quality of care at your senior care center. You will also have the opportunity to ask questions and share your own experiences with the group.

Free Trainings from the Department of Mental Health

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Tools for Everyone!

Tools of Choice is an evidence-based program focused on the implementation of universal positive practices. This two-hour introductory training is open to community members, parents, and professionals. Please register at the links below.

July 6, 2023: 9:30 am https://stateofmo.webex.com/weblink/register/r7b512064c968d2329638c65be13b6c7e
July 13, 2023: 1:00 pm https://stateofmo.webex.com/weblink/register/r35a043c5b76d1f68f066862680747a4c
July 20, 2023: 1:00 pm https://stateofmo.webex.com/weblink/register/r2e46c3cc93a6135dc0c455b994ff1726
July 26, 2023: 10:00 am https://stateofmo.webex.com/weblink/register/r8e0a26526488dba1f1f8246349e59a9d
August 2, 2023: 9:00 am https://stateofmo.webex.com/weblink/register/r435dfdd07bee3f1eaa1e5754ce8e023e
August 10, 2023: 1:00 pm https://stateofmo.webex.com/weblink/register/r731db903594e3704ea91cfa7f406acc4
August 16, 2023: 10:00 am https://stateofmo.webex.com/weblink/register/r123055bad864686c0af10f7375a9a903

Additional Free Training:

Introduction to Trauma – Dr. Patsy Carter
Research has revealed that the prevalence of trauma is high particularly in specific target populations. This webinar will introduce viewers to the definition and prevalence of trauma, as well as examining the social, biological and health impact.

A Taste of Mental Health First Aid – Jermine Alberty and Rita McElhany
Have you ever wondered what it would be like to take a Mental Health First Aid Class? MHFA-USA National trainer, Jermine Alberty offers a brief “Taste Of Mental Health First Aid.”

Mental Health First Aid is a skills-based training course that teaches participants about mental health and substance-use issues.
If you would like to take the class or get more information visit mhfamissouri.org.

Updated Missouri Nurse Aid Candidate Handbook

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The DHSS Health Education Unit and Headmaster D & S would like to announce some revisions to the skills portion of the CNA exam shown in the Candidate Handbook effective July 1, 2023. Please see the new updated version at Missouri Nurse Aide Candidate Handbook (hdmaster.com) for the changes.

Please contact the DHSS Health Education Unit at 573-526-5676 and/or Headmaster D & S at 800-393-8664 for any questions.

Missouri Nursing Facility Strike Team and Infrastructure Reimbursement Opportunity

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On March 1, 2023, the Missouri Department of Health and Senior Services (DHSS) released information about the Missouri Nursing Facility Strike Team and Infrastructure Award, a reimbursement opportunity available to Skilled Nursing Facilities (SNF) and Long Term Care and Other Nursing Facilities (LTC).

Beginning March 1, facility owners and operators may apply for reimbursement for expenses incurred between July 1, 2022 and August 31, 2023, directly related to preparing, preventing, and responding to the COVID-19 pandemic. The intention of this funding is to provide supplemental support to Missouri’s skilled nursing, other long-term care and other nursing facilities during their response to SARS-CoV-2 infections, and also to build and maintain the infection prevention infrastructure necessary to support resident, visitor, and facility healthcare personnel safety. If you operated a Skilled Nursing Facilities or Long Term Care and Other Nursing Facilities licensed with DHSS between July 1, 2022 and August 31, 2023, you are eligible for reimbursement for allowable expenses.

After the application period was opened March 1, 2023, the program was made aware of additional federal administrative requirements that impact the implementation of the program. These requirements do not change the eligibility criteria for facilities or the allowable cost categories but do identify that expenditures for activities that were previously paid or reimbursed by federal funds are not allowed for reimbursement through this award. Only expenses that have not been reimbursed by another federal fund source are allowable for reimbursement from this opportunity.

A very few additional facilities have also been made eligible for this opportunity. This does slightly impact the eligible amount per licensed bed for both skilled nursing facilities (SNF) and long-term care and other nursing facilities (LTC/Other), but the impact is less than a percentage point different in each type of facility.

Facility operators that have already applied for these funds do not need to do anything to adjust their applications, but do need to be aware of the additional guidance and revised amounts, and be prepared to assure that costs submitted for reimbursement meet the federal requirements. DHSS will provide additional information to existing applicants and will advise if any adjustments or additional information are needed on a case-by-case basis.

Updated guidance and eligible amounts are posted on the DHSS website for COVID-19 Health Care Professionals under the heading “Information for Long-Term Care Facilities” at the following link: https://health.mo.gov/living/healthcondiseases/communicable/novel-coronavirus/professionals.php.

All questions should be directed to the DHSS Strike Team via email at LTCStrikeTeam@health.mo.gov.

This program is supported by the Centers for Disease Control and Prevention (CDC) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award ending May 10, 2024 totaling $14,994,016 with 100 percent funded by CDC/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CDC/HHS, or the U.S. Government.

MHCA Annual Convention

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August 27-30, 2023: Celebrating 75 Years of Caring!
Location: Branson Convention Center, Branson

The Missouri Health Care Association is excited to bring you another year of the most requested and up-to-date educational sessions available. Each day is scheduled to offer a wide range of education to meet the needs of the entire staff. More information as well as a proposed schedule is included at the link above and a complete schedule with seminar details will be available soon. Don’t miss the opportunity to tour the Trade Show, widely regarded as the leading long-term care trade show in Missouri with over 150 booths.

2023 Provider Feedback Survey

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The Section for Long-Term Care Regulation is again seeking input from providers we serve. We are asking for your help in identifying areas in our Section where excellent customer service is provided and areas where we need to focus on improving our customer service experience. Please take a couple minutes to complete our 2023 Provider Feedback Survey by July 5, 2023 at https://www.surveymonkey.com/r/6K86SF6.

Medicaid Spend-Down Limit Changes

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Effective July 1, 2023, the Medicaid Resource (Spend-Down) Limit increased to $5,726.00. Please see the link https://dssmanuals.mo.gov/wp-content/uploads/2022/07/mhabd-appendix-j.pdf.

Please note that for Medicaid/Medicare certified facilities, F569 states the facility must notify each resident/legal guardian that receives Medicaid benefits when the amount in the resident’s account reaches $200 less than the SSI resource limit. This means certified facilities should notify the resident/legal guardian when the resident’s personal funds are $5,526.00 or higher.

Feel free to contact Lynn Gilmore, Lead Auditor, at 573-508-4150 if you have any questions.

Rule Change Effective June 30, 2023

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19 CSR 73-2.130 Notice of Change of Contact Information and Missouri Administrator Employment

PURPOSE: This rule describes the conditions and procedures for reporting change of address.

(1) Each administrator shall notify the board office of his/her current contact information within ten (10) calendar days of change for any of the following:

(A) Personal contact information, which shall include administrator license number, personal mailing address, email, and telephone number(s); and
(B) Missouri administrator employment, which shall include, administrator license number, facility name, mailing address, telephone number(s), and employment dates.

AUTHORITY: section 344.070, RSMo 2016. *This rule was previously filed as 13 CSR 73-2.130. Original rule filed May 13, 1980, effective Aug. 11, 1980. Amended: Filed Oct. 17, 1985, effective March 14, 1986. Moved to 19 CSR 73-2.130, effective March 3, 2003. Amended: Filed June 15, 2011, effective Jan. 30, 2012. Amended: Filed Nov. 28, 2022, effective June 30, 2023.

A direct link to the Rules for the Missouri Board of Nursing Administrators can be found at https://s1.sos.mo.gov/cmsimages/adrules/csr/current/19csr/19c73-2.pdf. The rule referenced above is located on the last page.

World Elder Abuse Awareness Day | June 15

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World Elder Abuse Awareness Day (WEAAD) is Thursday, June 15. The Department of Health and Senior Services invites you to wear purple on this day (and anytime throughout the month of June) to commemorate this important event and raise awareness of elder abuse, neglect, bullying, and exploitation in later life.

On June 15, 2006, the World Elder Abuse Awareness Day was introduced by the International Network for the Prevention of Elder Abuse and the World Health Organization at the United Nations. The day is in support of the United Nations International Plan of Action that recognizes the significance of elder abuse as a public health and human rights issue.

Ways You Can Participate:

  • Wear Purple and Take Photos: Wear purple on June 15 to raise awareness for WEAAD, take a photo and join the conversation by posting it on social media using #WEAAD hashtag. Share photos and stories on your social media platforms with #WEAAD. Attached is a social media guide. As you plan activities, feel free to use the WEAAD tool kit. If your organization or community hosts an event, please let us know!
  • Display a Yard Sign and/or Window Cling: This is your opportunity to protect seniors by raising awareness about this serious problem and empower all Missourians to take action to end elder abuse. Light up a landmark in your community purple or use a purple porchlight during the month of June. To order promotional materials, please visit Health.Mo.Gov/weaad.
  • Join the Webinar Series: Learn about adult abuse and neglect, its prevalence, reporting and the ways in which DSDS protects and supports vulnerable Missourians impacted by abuse, neglect, and/or exploitation. Please see attached flyer for details to attend these important sessions and help us promote by posting to your social media outlets, websites, bulletin boards, as well as sharing it with your customers, partners and stakeholders via listservs.

The theme for WEAAD is Building Strong Support for Elders. As we know, no community in the world is immune from the mistreatment of older adults. Sadly, every year an estimated five million older Americans are victims of elder abuse, neglect, bullying, or exploitation, and that’s only part of the picture. Experts believe that for every case of elder abuse or neglect reported; as many as 23 cases go unreported. In Missouri, during fiscal year 2022, the Department of Health and Senior Services received and investigated 42,319 reports of abuse, neglect, bullying, and exploitation involving seniors and adults with disabilities living in the community and in facilities. That amounts to an average of 116 reports every day. The number of cases is rising, but still vastly understates the extent of the problem because the victim often has an emotional bond with the perpetrator. Seniors and people with disabilities may be socially isolated and physically dependent on the perpetrator – often a son, daughter, or caregiver – making it nearly impossible for them to report for fear of losing their last vestige of independence.

Make a difference. Make the call.

To report adult abuse, neglect, bullying, or exploitation, call the department’s hotline (1-800-392-0210), 7 AM to 8 PM, seven days a week. People who are deaf or hard of hearing may utilize Relay Missouri 1-800-735-2966. You may also report online at Health.Mo.Gov/abuse. For more information on this issue, visit our website at http://health.mo.gov/seniors/abuse.php.

As the leader in promoting, partnering, and protecting the health of Missouri citizens we urge each and every Missourian to help educate our communities, organizations, businesses, and individuals about elder abuse.

Thank you for your partnership to raise awareness about this critical public health issue!

QIPMO’s Educational Events

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The Quality Improvement Program for Missouri (QIPMO) is a cooperative service between the MU Sinclair School of Nursing and the Missouri Department of Health and Senior Services. The program is entirely separate from the state survey and enforcement process. Nursing facility participation in the program is voluntary and confidential.

The program puts together multiple meetings. For more information, see their webpages containing Past Educational Webinars & Recordings as well as Upcoming Educational Webinars.