Virtual MC5 Meeting

October 10, 2023: What a Living Resident can Teach Long-Term Care Staff
Presenter: Leslie Pedtke, MHA, LNHA

In this virtual event we will be discussing ‘Through the Looking Glass’: a program developed at Aviston Countryside Manor to teach empathy to our caregivers. Staff members moved into the nursing home, lived the role of a real diagnosis, and accepted daily ‘challenges’ our residents experience every day.

From learning the importance of communication to creating meaningful engagement, the resulting insights of these caregivers sensitized other staff members – new and veteran – to practical and effective ways that they were able to immediately improve daily care for residents.