Center for Patient Safety’s Long-Term Care Safety Improvement Program

The Center for Patient Safety has a new program to gather data to help Missouri providers address two major concerns:  falls with injury and adverse events with high-risk medications.  Participants in the program will spend a few minutes per event on a web-based data-gathering platform.  CPS will process the information and, together with Primaris, develop solutions for issues identified in the reports.  In addition to their contribution to safety, participants will benefit in several ways:

  • Access to a data platform that can function as an internal electronic incident reporting system,
  • Federal confidentiality protection for the participant’s work on the reported areas, and
  • Access to an excel-based tool to record root cause investigations and CPS resources for effective investigation.

For more information, please see the flyer here or contact Kathy Wire at kwire@centerforpatientsafety.org.

Readmissions/Medication Safety/Behavioral Health Webinar

October 21, 2015:  Transitional Care in a Small Rural Community: The Effects on Reductions of Readmissions
Speaker:  Debbie Burchfield, RN, Director of Nursing and Chief Operations Officer with Grayson County Home Health

Join this webinar to explore the differences between a transitional care nursing program and usual care post-discharge, as well as the effect all-cause re-admissions has on geriatric patients with LACE risk scores of 9 or greater.

Please visit the event page here to register for this webinar.

Nursing Home Quality Improvement Collaborative Learning Session II

October 1, 2015:  Collaborative Learning Session II:  Activities for Daily Living, Incontinence and Antipsychotic Medications

Join this webinar to learn more about key interventions, strategies for improving activities of daily living, incontinence and antipsychotic medication quality measures through experiences shared by nursing home peers.

Please visit the event page here to register for this webinar.

Conversations with Carmen

October 1, 2015:  Creating Rampant Normalcy
Guest Speaker:  Glenn, Blacklick, NHA, Action Pact Consultant

The September webinar received such positive reviews that Action Pact is going to offer it again on Thursday, October 1.  If you missed it the first time, here is your 2nd chance.  This is a hot topic!

Nationally known for successfully bringing normal life pursuits to nursing home residents, Glenn will share how to accomplish this, from his dual perspective as a recreation therapist and innovative administrator.  Hear how residents have ventured out of the community to climb trees, navigate rivers, go boating, fishing, motorcycling; and also ventured inside the community, engaging their talents and pursuing wellness.  Glenn encourages others to look at their home and community through residents’ eyes – where a good life every day is within their reach.

Please visit the Conversations with Carmen event page here for more details including registration.

October is National Residents’ Rights Month: “CARE Matters”

The theme for Residents’ Rights Month 2015 is, “CARE Matters” with the goal of highlighting quality care.  Each year, the Consumer Voice develops a packet to help you plan your Residents’ Rights events.  The packet is completely downloadable and features ready-to-use items, including promotional materials, activities to celebrate Residents’ Rights Month, training tools and resources.

Please visit the Consumer Voice website here for packet details and more information.

Missouri History Museum Presents Professional Development Workshop

September 28, 2015: Dementia Arts:  Celebrating Creativity in Elder Care Workshop
Location:  AT&T Foundation Multipurpose Room

Poet Gary Glazner, founder and executive director of the Alzheimer’s Poetry Project and Institute of Dementia Education and Arts, leads a public workshop using the Missouri History Museum’s exhibits as inspiration for a performance and the creation of an original group poem.

Please see the brochure here for details including the registration link.

Region 5 – 2015 Annual Long-Term Care Provider Meeting

Sponsored by the Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation

October 2, 2015:  Region 5
Location:  Macon, MO

As requested, SLCR will be hosting separate meetings for ICF/SNF and RCF/ALF care providers this year.  Advance registration is not required.

Handouts will not be provided at the meeting so please print them and bring them with you.  Please see the agenda and handouts for this specific location below.

2015 Provider Meeting Agenda- Region 5
Misappropriation: Medication Theft
Money Follows the Person
Social Media in Long-Term Care
Path to Safety, Minimal Assistance, More than Minimal Assistance

MU Leadership Development Academy for Long-Term Care

November 2015 – May 2016:  Columbia and St. Louis
April 2016 – October 2016:  Kansas City and Springfield

Enrollment is now open for the next (Year Six) professional development certificate program offered by the University of Missouri.  Long-term care can be challenging, but the academy will help you better manage daily crises and get the most out of your employees.  The academy has been proven to increase leadership skills and improve confidence, which will help to create a working environment that encourages teamwork and quality improvement.

Please see the brochure here or visit the MU Leadership Development Academy’s web page here.

Nursing Home Quality Improvement Webinar

September 10, 2015:  Key Interventions and Strategies for the Prevention of Clostridium difficile Infections (12:00 Noon-1:00 p.m. CT)

Join this webinar to learn more about Clostridium difficile infection (CDI) prevention.  This session will feature an infectious disease specialist discussing key CDI interventions and strategies.

For more information, please visit the TMF website here and sign in.  You may also register on the event page here.

Nursing Home Quality Improvement Webinar

September 3, 2015:  Reducing the Inappropriate Use of Antipsychotic Medications (12:00 Noon-1:00 p.m. CT)

Join this webinar to learn more about key interventions, strategies and the importance of reducing antipsychotic medications.

For more information, please visit the TMF website here and sign in.  You may also register on the event page here.

The Other Talk

September 22, 2015:  Tim Prosch presents “The Other Talk”
Location:  The Bridge at Florissant, Florissant, MO

Tim Prosch, author of the book “The Other Talk” will give a presentation about decision-making advice designed to help older adults and their kids develop a plan to finance the future.  He will discuss legal documents, living wills, living arrangements, and medical expenses.

Please see the brochure and registration details here and on the MC5 website here.

Person-Directed Webinar Series

September 21, 2015:  Opening Our Eyes to a Person-Directed Culture
October 1, 2015:  Communicating in a Person-Directed Culture
October 27, 2015:  Rolling Out the Person-Centered Care Tool with Advancing Excellence
November 5, 2015:  Learning from the Experts: Using Data to Improve Care with Abramson Center
November 19, 2015:  Engaging Lives – It’s So Much More than Bingo!

MOLANE (Missouri Local Area Network for Excellence) is part of the Advancing Excellence in America’s Nursing Home Campaign.  MOLANE and MC5 are sponsoring this five part webinar series on the topic of person-directed culture.  And it’s FREE!

Please see the brochure here or visit the MC5 website here for details including registration and speaker information.

Advancing Excellence in Long-Term Care Collaborative Presents Disrupt Infections

October 9, 2015:  Disrupt Infections:  Creating a Community of Prevention
Location:  Meramec Bluffs, Ballwin, MO

This workshop explores how creating commUNITY immUNITY in the care setting can help break the web of infection in simple, practical ways. It also describes a continuum of organizational infection prevention, raising awareness of how acceptance of some current practices inhibits additional practical actions that would better disrupt infections. Attendees will have an opportunity to start developing an organizational plan for infection prevention with elevated steps to apply to their usual infection care routines. Lynda Crandall (CEO of Pioneer Network), Carol Scott (Executive Director of Advancing Excellence), and Dr. Bill Thomas (founder of the Eden Alternative and Green Houses) will be presenting the 2-hour production.

Please see the brochure or the link on Advancing Excellence’s website, or Dr. Bill Thomas’ Disrupt Tour website. You may also go directly to the registration page.

Advancing Excellence’s Do you…Webinar Series

September 16, 2015:  Do you…Want your Residents to Remain Mobile?
September 30, 2015:  Do you…Minimize Infections & Hospitalizations in Your Community?
October 15, 2015:  Do you…Know the Impact of Green House on Medicare Spending and Nursing Home Quality of Care?
October 28, 2015:  Do you…Know How High Tech Meets High Touch?
November 18, 2015:  Do you…Know Your Residents’ Preferences?

Sign up for the Advancing Excellence 2015 Do You Webinar Series.  Latest insights, trends and tips on hot topics in the field to be presented by AELTCC-affiliated power-house thought leaders.  Learn from top experts in areas ranging from dementia care to wellness, staff engagement and beyond.  Most webinars dig deeper into an Advancing Excellence Goal plus a couple more spotlight some of the hot topics to LTC and LTSS.

Please visit the Advancing Excellence’s at www.AELTCC.org/ for more details including immediate registration.

Not sure you’ll be available for one or more or has the webinar already happened?  No worries.  We’ll send the link to the webinar to those who don’t get on the live event.  Note: no administrator CEUs will be given for those not watching the live event.

Learning to Use Dementia Care Mapping

November 9-12, 2015:  Basic Level – Edition 8
Location:  Primaris, Columbia, MO

Dementia Care Mapping (DCM) is a process of evaluating the delivery of person-centered care and, in general, to improve the quality of care delivered to persons with dementia.  DCM goes to the real heart of caring by striving to assess care from the viewpoint of the person with dementia and provides valuable, clear and reliable information for those concerned with quality care.  This four-day course assists participants becoming thoroughly familiar with the method and theory of DCM in order to immediately apply learning in practical ways.  The course is designed for care partners of persons with dementia and those responsible for improving care practice.

Please see the brochure here for more information including registration details.

Hot Topics: Culture Change in Action

September 22, 2015:  SESSION ONE – Pain Assessment in Dementia: One Person at a Time
October 20, 2015:  SESSION TWO – Pain Assessment in Dementia: One Person at a Time
Presenter:  Kristen Swafford, RN, PhD, CNS

SESSION ONE – Using a lecture format with case studies to provide clinical examples, the content in this session will cover key components of assessing pain in the person living with dementia.  Clinically feasible, evidence-based observational tools will be discussed, promoting a team approach to addressing pain in this unique population.

SESSION TWO – Using a lecture format with case studies to provide clinical examples, the content in this session will cover key components of managing pain the older adult with dementia. This session provides follow up to the pain assessment session. An overview of options for individualized pain care will be provided, focusing on the importance of analgesic trials, communication, and documenting results.

Please visit www.pioneernetwork.net/Events/HotTopics for more information and to register for these webinars.

Nursing Home Quality Improvement Open Forum

August 26, 2015:  Nursing Home Open Forum (12:00 Noon-1:00 p.m. CT)

Participate in this monthly call to discuss and share strategies toward nursing home quality improvement.  Key points and tools from the August webinar, “Improving Immunizations in Nursing Homes,” will be highlighted at the beginning of the call.

For more information, please visit the TMF website here and sign in.

The Conversation Project Event

September 29, 2015:  How to Express Wishes about Health Care Preferences
Location:  Ethical Society of St. Louis, St. Louis, MO

Many people experience uncertainty when faced with having to make medical decisions for a loved one.  The Conversation Project is a national initiative created to encourage and assist people to talk with their families and their health providers about their wishes for care if they become seriously ill.  The aim of the program is to change the culture from silence about death to one in which end of life care is openly discussed.

Please see the flyer here for more details including time, specific location, and all sponsors.

2015 Annual Long-Term Care Provider Meetings – Save the Date Updated

*UPDATED*

Sponsored by the Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation

Coming to the following locations:
October 2, 2015:  Region 5 – Macon, MO
October 23, 2015:  Region 1 – Springfield, MO
October 28, 2015:  Region 4 – St. Joseph, MO
October 29, 2015:  Region 3 – Kansas City, MO
November 3, 2015:  Region 2 – Cape Girardeau, MO
November 4, 2015:  Region 7 – St. Louis, MO
November 16, 2015:  Region 6 – Jefferson City, MO

As requested, SLCR will be hosting separate meetings for ICF/SNF and RCF/ALF care providers this year!  Advance registration is not required.  Times for each meeting have been set and added to the flyer.  Please see the updated flyer here for more details.

KEPRO’s Phone Numbers

As of August 1, 2015, phone numbers for previous state QIOs will no longer be forwarding to KEPRO’s phone lines as has occurred over the last year.  Please make sure that all of your beneficiary notices have been updated with KEPRO’s appropriate area phone number.  Should the notice not contain the correct number and the call is late, the skilled services notice (Notice of Medicare Non-coverage) will be deemed invalid.  The phone numbers for each area are also listed on the website at www.keproqio.com.

Missouri is part of Area 4.  If a Medicare beneficiary has a concern or is not satisfied with the quality of care received, he or she can call the KEPRO Medicare Beneficiary Helpline at 855-408-8557.  TTY for all areas: 855-843-4776.

The beneficiary may also download a quality of care complaint form, English or Spanish, to complete and fax or mail to:

Beneficiary Helpline Fax: 844-834-7130

5201 West Kennedy Boulevard, Suite 900
Tampa, Florida 33609
Attention: Beneficiary Complaints

Complaints may also be emailed to beneficiary.complaints@hcqis.org.

Proposed Reform of Requirements for Long-Term Care Facilities Call – Registration Now Open

August 11, 2015:  2:30-4:00 pm ET (1:30 p.m.-3:00 p.m. CT)

This Medicare Learning Network (MLN) Connects National Provider Call provides an overview of the proposed rule to reform the requirements for long-term care facilities.  These requirements are the federal health and safety standards that long-term care facilities must meet in order to participate in the Medicare or Medicaid programs.  This presentation provides background for updating these requirements and briefly walks through many of the changes included in the proposal.  A question and answer session follows the presentation.

Agenda:

  • Highlights of the proposed rule
  • Overarching themes of the proposed rule
  • Methods for reviewing and commenting on the proposed rule

The registration page is located here: www.eventsvc.com/blhtechnologies/register/8c43349f-8523-4e24-b48f-4c70f0ad8480.

The call detail page is here: www.cms.gov/Outreach-and-Education/Outreach/NPC/National-Provider-Calls-and-Events-Items/2015-08-11-Long-Term-Care.html?DLPage=1&DLEntries=10&DLSort=0&DLSortDir=descending.

The link to the proposed regulations is here: www.gpo.gov/fdsys/pkg/FR-2015-07-16/pdf/2015-17207.pdf.

Nursing Home Quality Improvement Webinar

August 6, 2015:  Improving Immunizations in Nursing Homes (12:00 Noon-1:00 p.m. CT)

Join this webinar to learn how nursing homes can improve in immunization quality measures and processes.  You will hear nursing home leaders discuss best practices that can be implemented, as well as the Texas MDS clinical coordinator who will present additional information about MDS coding for these measures.

For more information, please visit the TMF website here and sign in.

Live Stream the 2015 Pioneer Network Conference

Can’t make the 2015 Pioneer Network Conference in Chicago?  Tune-in via livestream video August 3-4 for select education sessions brought to you by ChangingAging with support from Kimberly-Clark Corporation.

The livestream feed will be available FREE to the public from the Pioneer Network website.  The Pioneer Network Annual Conference is the premier event of the year showcasing the latest developments in the long-term care culture change movement.

Click here to view the full Livestream broadcast schedule, including sessions by Karen Schoeneman, Glenn Blacklock, Megan Hannan, Peggy Brenner, Susan Frazier, Loretta Downs and more!

Missouri Assisted Living Association’s 2015 Fall Conference

October 11-13, 2015:  MALA 2015 Fall Conference
Location:  Camden on the Lake, Lake Ozark, MO

This fall conference agenda includes several speakers and presentations over a three-day time frame.  The option to attend all or just one day is included on the registration form.

Please see the tentative conference agenda and attendee registration form attached or visit the Missouri Assisted Living Association’s conference web page here.