Pioneer Network’s Hot Topics: Culture Change in Action

October 24, 2019: Breaking Through Dementia: Validation
Guide: Vicki de Klerk-Rubin, Executive Director, Validation Training Institute

Validation is a proven, non-pharmaceutical method of communication developed by social worker and gerontologist Naomi Feil that helps improve the connection between caregivers and older adults experiencing dementia, also known as cognitive-decline or disorientation. The session will cover the background of the Validation method, the basics of the Validation method and what to do next!

Infection Preventionist Basic Bootcamp

September 10-11, 2019: Infection Preventionist Basic Bootcamp for Long-Term Care Facilities
Location: Capitol Plaza Hotel, Jefferson City

This entry-level course is intended for nurses new to the position of Infection Preventionist. This fast-paced class will provide the basics of learning key aspects of the role necessary to begin the job of Infection Preventionist. Attendees will be provided with Pathway Health Infection Prevention and Control Manual as a reference guide.

Pioneer Network’s Hot Topics: Culture Change in Action

September 19, 2019: Watch-list Huddling: A High-engagement Proactive Quality Practice
Guides: Lynn Snow, Research Clinical Psychologist, Research and Development Service of the Tuscaloosa VA Medical Center and Christine Hartmann, Supervisory Research Health Scientist, Bedford VA Medical Center

Is your team poised to prevent resident quality problems before they occur? The watch-list huddle is a 15-minute practice that will enable your team to quickly identify and respond to resident conditions that can rapidly exacerbate into full-blow quality crises, thus preventing quality problems before they occur. The watch-list huddle also strengthens your team, improving communication and trust.

In this webinar, you will:

  • learn what the watch-list huddle practice entails through case examples of successful implementation in multiple VA community living centers and
  • learn how to create an action plan for implementing the watch-list huddle practice with your own team(s).

Countdown to Phase III Implementation

September 24, 2019: Oasis Hotel & Convention Center, Springfield
September 25, 2019: Adams Pointe Conference Center, Blue Springs
September 26, 2019: Comfort Inn, Macon
September 27, 2019: Holiday Inn SW Route 66, St. Louis

Part 1: Review of Phase III Requirements – Checking the Boxes
The morning session will consist of a review of the remaining ROP requirements due November 29, 2019. Among items to be reviewed include requirements for Infection Preventionist, QAPI, Facility Assessment, and Trauma Informed Care.

Part 2: Compliance & Ethics Requirements
The afternoon session will be devoted to the review of regulatory requirements and development of the Compliance & Ethics Program required to be in place in November 2019.

QAPI – Facility Needs Assessment – Compliance & Ethics: Making It All Work Together

October 9, 2019: Adams Pointe Conference Center, Blue Springs
October 10, 2019: Oasis Hotel & Convention Center, Springfield
October 16, 2019: Comfort Inn, Macon
October 17, 2019: Holiday Inn SW Route 66, St. Louis

This session we will review the QAPI Process and discuss ways to make it successful. We will then review QAPI, Facility Needs Assessment and Compliance and Ethics regulatory requirements and develop methodology for making the three work together to improve the overall quality of care, life and services for the residents you serve. We will also review of OIG and CMS requirements for Adverse Event Monitoring, investigation and correction.

Missouri adds Legionellosis to List of Infectious Diseases that Require Reporting within 24 Hours

The Missouri Department of Health and Senior Services (DHSS) has investigated over 100 cases of Legionnaires’ disease, a serious lung infection, across Missouri so far this year; five of those who have contracted the disease are reported to have died. Although most people exposed do not develop illness, approximately 10-25 percent of Legionnaires’ disease cases are fatal. Reports of Legionnaires’ disease are increasing in Missouri and nationally. In response, DHSS has strengthened Legionnaires’ disease detection and prevention efforts.

Recently, DHSS filed emergency rules to reduce the timeframe for reporting legionellosis from three days to one day and introduced new testing methods at the Missouri State Public Health Laboratory (MSPHL).

“The timely diagnosis of legionellosis, and the identification of the water sources from which it arises, is crucial for preventing morbidity and mortality in the larger community,” said Dr. Randall Williams, director of DHSS. “We are committed to raising awareness and continuing to work with local health departments and the CDC during outbreaks, and we are excited about the innovative testing that MSPHL has instituted to aid in timely detection of Legionella in water sources.”

The MSPHL’s Environmental Bacteriology Unit can test water samples for the presence of Legionella pneumophila using the Idexx Legiolert system. The Legiolert test method provides highly sensitive results in just seven days that can also be used for further comparison to patient samples to link individual cases with environmental sources. 89 samples have been tested at the MSPHL for Legionella pneumophila since June 19.

“The MSPHL now provides high-quality testing services to detect Legionella pneumophila in a timely manner,” said Bill Whitmar, director, MSPHL. “This service not only protects our communities but also those who visit our communities.”

DHSS and local public health partners have completed over 50 environmental assessments this year at lodging and health care facilities in Missouri. DHSS has also been working to educate management of these types of facilities on the disease and what proactive measures can be taken to prevent anyone from contracting the disease from their water systems.

Legionella can be found naturally in the environment, but generally is not present in sufficient numbers to cause disease. In human-made water systems, like the interior plumbing of large buildings, cooling towers, decorative fountains, or hot tubs, Legionella can grow and be transmitted to susceptible people by breathing in small water droplets containing the bacteria. People at higher risk for getting sick include those over age 50, former or current smokers or those with chronic lung diseases, cancer, or other underlying illnesses. It is not spread from person to person.

While public health efforts are focused on investigating cases associated with lodging and health care facilities, you can take steps to protect yourself at home. Improper CPAP machine use (commonly used to treat sleep-related breathing disorders) is a frequently reported risk factor. You can reduce your risk of exposure by proper maintenance of CPAP machines, humidifiers and other household equipment where bacteria may grow that may create water vapor.

Outbreaks of Legionnaires’ disease often occur in hotels, health care facilities and pools. Although over 800 cases have been reported in the state since 2014, this disease is not a concern isolated only to Missouri. Earlier this month, a hotel in downtown Atlanta voluntarily closed after at least nine guests contracted the disease.

Payroll-Based Journal (PBJ) Deadline

The submission deadline for PBJ is approaching. PBJ data for April 1 – June 30 is due on August 14, 2019. CMS uses PBJ data to determine each facility’s staffing measure on the Nursing Home Compare tool on Medicare.gov website, and calculate the staffing rating used in the Nursing Home Five Star Quality Rating System.

More information about PBJ can be found on the CMS webpage www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/NursingHomeQualityInits/Staffing-Data-Submission-PBJ.html.

Skilled Nursing Facility (SNF) Quality Reporting Program (QRP) Non-Compliance Letters

CMS is providing notifications to facilities that were determined to be out of compliance with the quality reporting requirements for the Skilled Nursing Facility (SNF) Quality Reporting Program (QRP), which will affect their FY 2020 Annual Payment Update (APU).

Non-compliance notifications were sent to the Medicare Administrative Contractors (MACs) and placed into facilities’ CASPER folders in QIES on July 16, 2019. Facilities that receive a letter of non-compliance may submit a request for reconsideration to CMS via email no later than 11:59 pm PST, August 15, 2019.

Instructions for the reconsideration process are in the non-compliance letter and available on the SNF Quality Reporting Reconsideration and Exception & Extension webpage.

SNF QRP Deadline

The submission deadline for the SNF Quality Reporting Programs (QRP) is approaching. MDS data for January 1 – March 31 (Q1) of calendar year (CY) 2019 must be submitted no later than 11:59 p.m. Pacific Standard Time on August 15, 2019.

As a reminder, it is recommended that providers run applicable validation/analysis reports prior to each quarterly reporting deadline, in order to ensure that all required data has been submitted.

CORMAC sends informational messages to IRFs, LTCHs, and SNFs that are not meeting APU thresholds on a quarterly basis ahead of each submission deadlines. If you need to add or change the email addresses to which these messages are sent, please email QRPHelp@cormac-corp.com and be sure to include your facility name and CMS Certification Number (CCN) along with any requested email updates.

Conversations with Carmen

August 16, 2019: Community Meetings: The Way to be Proactive
Guest: Barry Barkan, Co-developer of the Live Oak Regenerative Community

Join Barry Barkan, co-developer of the Live Oak Regenerative Community – a nationally recognized model for transforming institutions into loving and empowering communities. The Barkans accomplished this by gathering daily to build community, discuss matters of importance, celebrate, remember and mourn. Hear how homes use daily Community Meetings to include residents and team members in discussing grievances and making decisions regarding budget, supplies, vendors and more. Truly the way to be proactive rather than reactive.

Alert from the Department of Social Services

The Department of Social Services (DSS) wants to alert providers to a genetic testing scheme that is currently happening in many states, including Missouri. On June 3, 2019, the U.S. Department of Health and Human Services (DHHS) Office of Inspector General (OIG) issued an alert regarding scammers offering individuals cheek swabs for genetic testing to obtain their Medicare or Medicaid information for identify theft or fraudulent billing purposes. Fraudsters are targeting beneficiaries through door-to-door visits, booths at public events, health fairs, and telemarketing calls.

DSS has received reports that genetic testing marketers have been contacting Missouri residents throughout the state. They might put on some type of game like bingo with prizes or food to get residents to come to them. Sometimes announcements are made to all senior housing residents over a building intercom system. They typically try to determine if the individual has Medicare or Medicaid coverage. They may be dressed in scrubs or white coats to give the appearance they are a health care professional. In some cases, they may indicate they represent a medical research facility.

They typically have a short questionnaire and ask whether any of the individual’s relatives have had cancer or other diseases. They indicate a genetic test can be conducted to determine if the individuals already has a disease, or if they are susceptible to acquiring the condition. In some cases, they indicate the test will tell whether the combination of prescription and over the counter medications the individual is taking are having an undesired interactions or adverse effects on their metabolism.

If the individual agrees to be tested, the representative obtains their Medicare or Medicaid numbers and uses a swab to take a saliva sample from inside their mouth. The individual might be asked to sign the questionnaire. They are typically told the test results will be sent to them in several weeks, usually somewhere between four and eight weeks. The individuals might not receive the results of a lab test later.

MO HealthNet participants who have been solicited by a genetic testing marketer to provide a saliva sample using a cheek swab, or have already provided one, please report it to the Missouri Medicaid Audit & Compliance (MMAC) by email at MMAC.ReportFraud@dss.mo.gov or by phone to the MMAC Fraud Hotline at (573) 751-3285.

Updated Section GG Web-based Training Course

CMS is offering a web-based training course on how to properly code of Section GG. This 45-minute course is intended for providers in the following care settings: Skilled Nursing Facilities (SNFs), Long-Term Care Hospitals (LTCHs), Inpatient Rehabilitation Facilities (IRFs), and Home Health Agencies (HHAs); and is designed to be used on demand anywhere you can access a browser.

The course is divided into the following four lessons and includes interactive exercises that allow you to test your knowledge in real life scenarios:

  • Lesson 1: Importance of Section GG for Post-Acute Care
  • Lesson 2: Section GG Assessment and Coding Principles
  • Lesson 3: Coding GG0130.Self-Care Items
  • Lesson 4: Coding GG0170.Mobility Items

Click here to access the training.

If you have technical questions or feedback regarding the training, please email the PAC Training mailbox. Content-related questions should be submitted to the Quality Reporting Program Help Desk for your care setting.

MO State Fair Senior Day

August 14, 2019: Senior Day at the State Fair
Location: Mathewson Building, Missouri State Fairgrounds, Sedalia

The 118th Annual Missouri State Fair is right around the corner! As in years’ past, Senior Day at the State Fair is sponsored by the Department of Health and Senior Services (DHSS) and Missouri Association of Area Agencies on Aging (ma4). This yearly tradition at the State Fair honoring Missouri’s most valuable resource, senior citizens, typically draws over 800 people.

Senior Day provides lots of entertainment and interaction for seniors in the way of free B-I-N-G-O (with many great prizes), line dancing instructions, and the ever-famous dance competition (for participants aged 60 and older). Cash prizes are awarded in five dance categories: Missouri Waltz, Polka, Jitterbug, Two-Step, and Line Dancing.

Special guests this year include Ms. Missouri Senior 2019, Dr. Nancy Wilkinson; Missouri Lieutenant Governor, Mike Kehoe; Department of Health and Senior Services Director, Dr. Randall Williams; and ma4 President, David Sykora.

Missouri Recommendations for the Use of Tuberculin During the Nationwide Shortage

On June 6, 2019, the Missouri Department of Health and Senior Services (DHSS) distributed information from the Centers for Disease Control and Prevention (CDC) that provided patient care and public health recommendations in the context of the nationwide shortage of tuberculosis skin test (TST) antigens.

This information is available on the DHSS website, health.mo.gov/emergencies/ert/alertsadvisories/pdf/cdc-advisory6-6-19.pdf.

The following SLCR recommendations provide additional guidance for long-term care providers:
The Section for Long-Term Care Regulation (SLCR) recognizes that there may be some delay in obtaining the supplies needed to do the required TST testing and will allow the following:

  • Make every effort to obtain the TST testing supplies including checking with your local health department, all suppliers, etc. in a timely manner.
  • Document all attempts to obtain the TST testing supplies and estimated times of delivery.
  • Until you can obtain the necessary TST testing supplies:
    • Establish a written plan for the TST shortage for testing of potential new employees and new residents within the same timeframes as required for the TST testing.
    • The plan must, at a minimum, include assessing new employees for signs and symptoms of TB prior to allowing direct contact with residents.
    • The plan must include assessing any new resident upon admission for signs and symptoms of TB.
    • Upon admission of residents, complete an evaluation to rule out signs and symptoms of TB and postpone the TST until supplies are available.
    • Document this assessment.
  • During the shortage, if supplies are still available, new employees should be administered the one-step TST upon hire, and then defer the second step TST until the shortage resolves. If supplies are not available, conduct a symptom screen and document. Defer the two-step until the shortage resolves.
  • Defer the annual testing of current employees, but if the annual comes due during this time, assess the current employee for signs and symptoms.

If the assessment of any employee or resident results in signs and symptoms of possible TB, instruct them to see their physician or their local public health department.

Once the TST testing supplies become available all employees or residents who required testing and were not tested, must be tested. SLCR expects the testing to be completed within a reasonable time period, usually within 30 days of obtaining the supplies.

TST testing is not an annual requirement for residents. Some homes have elected to do the TST instead of an annual review of symptoms. The only requirement for residents after the admission two-step TST is an annual review of symptoms to assure no signs of TB.

OR

You may follow the CDC guidance as noted below:
CDC recommends any of three general approaches for addressing the shortages of tuberculin skin test antigens:

  • Substitute IGRA blood tests for TSTs. The costs associated with using the blood tests can be greater than the cost of TSTs. The blood tests require phlebotomy, preparation of blood specimens, and specific laboratory services for analysis. Thus, these tests are not available in all practice settings. Clinicians who use the IGRA blood tests should be aware that the criteria for test interpretation are different than the criteria for interpreting TSTs.
  • Allocate TSTs to priority indications, such as TB contact investigations, as determined by public health authorities. This might require deferment of testing some persons. CDC does not recommend testing persons who are not at risk of TB.
  • Substitute TUBERSOL® for APLISOL® for skin testing. In cross-sectional studies, the two products give similar results for most patients.

 

If you have any questions, please contact the Missouri Department of Health and Senior Services (DHSS) Bureau of Communicable Disease Control and Prevention at 573-751-6113.

MDS Section Q Process

MO HealthNet has sent the following note and bulletin regarding Section Q of the Minimum Data Set (MDS):

Although Section Q is a mechanism whereby our program can learn about residents who want more information, and who may possibly transition via Money Follows the Person (MFP), the MDS Questionnaire and Section Q were in place before MFP was available in Missouri. The MFP program helps aged and disabled Medicaid-eligible people transition from facility settings back into the community. Our program provides information, as well as transition services, case management, and other services to qualified participants. Please see this bulletin that covers the MDS Section Q process.

MHCA Webinar Series – Moving Mountains

August 6, 2019: Operational Strategies for Success Under PDPM (with expert panel)
September 3, 2019: Phase 3: Trauma Informed and Culturally Competent Care
October 1, 2019: PDPM Triple Check Process and Billing Accuracy
November 5, 2019: Skilled Nursing Supportive Documentation for PDPM
December 3, 2019: MDS Coding Precision & PDPM Audit Processes

This webinar series will guide providers in implementing a step-wise action plan to manage the industry changes taking effect in 2019 including Phase 3 RoP (Requirements of Participation) and preparing for the reimbursement transition from Medicare PPS RUGs IV to the Patient Driven Payment Model (PDPM).

 

Skilled Nursing Facility Quality Reporting Program Provider Training Event

August 13-14, 2019: SNF QRP Provider In-Person Training
Location: Four Seasons Hotel, Baltimore, MD

The Centers for Medicare & Medicaid Services (CMS) will be hosting a 2-day Skilled Nursing Facility (SNF) Quality Reporting Program (QRP) in-person ‘Train the Trainer’ event for providers on August 13 and 14, 2019 at the Four Seasons Hotel, 200 International Drive, Baltimore, MD 21202. This event will be open to all SNF providers, associations, and organizations.

Like the May 2019 SNF QRP Provider Training, the primary focus of this ‘Train-the-Trainer’ event will be to provide those responsible for training staff at SNFs with information about:

  • The transition to the Patient Driven Payment Model (PDPM), which becomes effective on October 1, 2019.
  • A review of SNF QRP changes and updates to the Minimum Data Set (MDS) 3.0 Version 1.16.0, which became effective October 1, 2018.
  • An overview of the eleven SNF QRP Quality Measures.
  • An interactive session on the use of reports to identify opportunities for process improvement and utilize information contained in reports available via the Certification And Survey Provider Enhanced Reports (CASPER) system to develop quality improvement plans.

During this event, presenters will incorporate additional information into their presentations based on questions received from participants during the May training.

More information including the agenda and registration can be found at the link above.

Conversations with Carmen

July 19, 2019: Real Babies and Children – How to Welcome Children All the Time
Guest: Angie McAllister, Director of Quality of Life and Culture Change Operations, Signature HealthCARE

This month learn how to successfully incorporate children into the life of a nursing home from Angie McAllister. She will also share ways to welcome employees’ children and host camp all summer long. Join Angie and Carmen for this illuminating discussion about adding more Real Life to the care environment.

You can contribute to the discussion, too, with your questions and ideas for bringing in more real babies and real children – Real Life for true companionship!

2019 Frail Elderly Conference

August 16-17, 2019: 29th Annual Caring for the Frail Elderly Conference
Location: Holiday Inn Executive Center, Columbia

The Caring for the Frail Elderly Conference is the premiere Midwest conference dedicated to improving care for the frail elderly. This inter-professional meeting advances care for older patients in clinical, hospital, nursing home, and end-of-life settings. Since 1991, this annual event has provided state-of-the-art information on medical management, interdisciplinary care, and system change for physicians, nurses, social workers, state surveyors, nursing home administrators, attorneys, pharmacists, and other professionals.

2019 MHCA Annual Convention & Trade Show

August 25-28, 2019: 71st Annual Convention & Trade Show
Location: Branson Convention Center, Branson

Join Missouri Health Care Association at their upcoming MHCA 71st Annual Convention & Trade Show! Each day is scheduled to offer a wide range of education to meet the needs of the entire staff, from Certified Nurse Assistants to owner. And don’t miss the opportunity to tour the Trade Show, widely regarded as the leading long term care trade show in Missouri with over 170 booths, your time spent in the Exhibit Hall will offer you the latest products, innovations, and people who support our profession.

Please see the preliminary brochure and other information on the convention link.

2019 LeadingAge Conference

September 4-6, 2019: What If
Location: The Chase Park Plaza Royal Sonesta, St. Louis

The “what ifs?” sparking our field’s improvement are many. Let’s start with a timely, easy one: “What if” YOU joined Missouri’s best aging services providers and supporters to celebrate 50 years of association work at its 50th annual meeting? Without question, you’d absorb valuable education, inspiration, fellowship and fun!

At home in Missouri, our 1969 aging services predecessors were busy organizing and incorporating the Missouri Association of Homes for the Aging (now LeadingAge Missouri) and planning its first membership meeting. A half century later, we still gather to learn, to refresh and to renew commitments to principles our founders gave us to guide us. At 50, LeadingAge Missouri has a rich history of helping its mission-driven members achieve their missions for older Missourians. We are primed for our next half-century of member service. Help us recognize our anniversary and envision our future during 2 1/2 amazing days of learning and celebrating at the 2019 Annual Conference.