Important Information Regarding State Waiver Implementation for the Certified Medication Technician Training Program

SLCR has issued guidance for the implementation of state waivers related to the certified medication technician training program. Please read through this important guidance. Questions regarding these waivers should be directed to CNARegistry@health.mo.gov.

Please see the documents below for details.
CMT Waiver Implementation 4-9-20
Certified Medication Technician Training Program 4-9-20

Important Information Regarding State Waiver Implementation for the Level I Medication Aide Training Program

SLCR has issued guidance for the implementation of state waivers related to the Level I Medication Aide training program. Please read through this important guidance. Questions regarding these waivers should be directed to CNARegistry@health.mo.gov.

Please see the documents below for details.
LIMA Waiver Implementation 4-9-20
Level I Medication Aide 4-9-20

CMS Call on COVID-19 with Nursing Homes

Please join the Centers for Medicare and Medicaid Services (CMS) for a call on COVID-19 with Nursing Homes today, Wednesday, April 8th at 3:30 PM CST. CMS leadership will provide updates on the agency’s latest guidance and we will be joined by leaders in the field interested in sharing best practices with their peers. The call will be recorded if you are unable to join us.

Dial-in details below. Conference lines are limited, so we highly encourage you to join via audio webcast, either on your computer or smartphone web browser. You are welcome to share this invitation with your colleagues and membership.

Date: Wednesday, April 8th from 3:30 – 4:00 PM CST
Attendee Dial-In: 833-614-0820
Conference ID: 6798274
Web Link: https://protect2.fireeye.com/url?k=fe1249b7-a24740a4-fe127888-0cc47adb5650-02e519beae86a324&u=https://engage.vevent.com/rt/cms2/index.jsp?seid=1822

Important Information Regarding State and Federal Waiver Implementation for the Nurse Assistant Training Program

SLCR has issued guidance for the implementation of federal and state waivers related to the training and certification of nurse aides. Please read through this important guidance. Questions regarding these waivers and the nurse aide certification process should be directed to CNARegistry@health.mo.gov.

Please see the Nurse Aide Registry Waiver Implementation 4-7-2020 for details.

COVID-19 Reporting of Confirmed and Presumptive Cases

The Department of Health and Senior Services issued guidance regarding reporting of confirmed and presumptive COVID-19 cases. The guidance can be found at: https://health.mo.gov/emergencies/ert/alertsadvisories/index.php.

Effective immediately, long term care communities must report these cases directly to DHSS utilizing the Disease Case Report (CD-1 Form). The CD-1 form can be accessed at https://health.mo.gov/living/healthcondiseases/communicable/communicabledisease/cdmanual/pdf/CD-1.pdf.

There are two methods of communicating this information: fax or Secure File Transfer Protocol (SFTP). The information reported will be communicated with the Local Public Health Agency (LPHA). Long term care communities may continue to reach out directly to their respective LPHA as well.

Please see the Health Update for details.

Resident Advocate Newsletter April 2020

The April 2020 Resident Advocate is now available.

The Resident Advocate provides:

  • Information on residents’ rights and care issues
  • News and updates on national policy
  • Self-advocacy tips for obtaining person-centered, quality care

This issue includes updates on the coronavirus disease (COVID-19) and suggestions for staying engaged and advocating for yourself to continue to receive the care you deserve. This issue also features an article on COVID-19 prevention tips and ideas to stay connected with friends and family during isolation.

This newsletter is a great resource to share with long-term care residents. Nursing home staff, long-term care Ombudsman programs, family members, and other advocates are encouraged to forward this newsletter to residents or print and share copies with residents. Download this issue or past issues from this webpage.

NOTE: The Resident Advocate newsletter is usually mailed free of charge to residents of nursing homes, assisted living facilities, board and care facilities, and individuals receiving long-term care in their home or community. However, because of COVID-19, this issue is only being offered virtually.

Important Information Regarding 1135 Waiver Implementation for Pre-Admission Screening and Resident Review (PASRR)

Background:
On March 25, 2020, the Centers for Medicare and Medicaid Services notified MO HealthNet Division of their approval of a Federal Section 1135 Waiver request to suspend pre-admission screening and annual resident review (PASRR) Section 1919(e)(7) of the Act allows Level I and Level II assessments to be waived for 30 days. All new admissions can be treated like exempted hospital discharges. After 30 days, new admissions with mental illness (MI) or intellectual disability (ID) should receive a Resident Review as soon as resources become available.

Effective April 2, 2020 and until April 25, 2020, certified Skilled Nursing Facilities and Intermediate Care Facilities may follow the process outlined below for new admissions into Medicaid-certified beds.

For an applicant that may require a Level II evaluation (have a qualifying mental illness (MI) or intellectual disability (ID) diagnosis):

  • The applicant may enter the Skilled Nursing Facility (SNF) prior to completion of a Level II PASRR evaluation or Special Admission Category.
  • The Hospital (or other individual completing the paperwork) will send the completed DA 124 C form to the SNF prior to discharge. The SNF should review the client’s information to ensure the Level of Care points (24) would meet prior to admission and ensure they have enough information to determine if they can meet the medical and behavioral needs of the individual.
  • The SNF will submit the entire DA 124 application (DA 124 A/B, DA 124 C and any other supporting documentation) with a Special Admission Category form indicating “Waiver due to COVID-19” to COMRU@health.mo.gov. The SNF should indicate if the client plans to reside at the SNF after 30 days.
  • DHSS recommends that SNFs submit the complete DA 124 application to COMRU within 14 days of admission to the SNF.
  • Once received, COMRU will determine if the applicant meets Level of Care and refer applicants requiring a Level II PASRR screening to DMH.
  • After 30 days, new admissions with mental illness (MI) or intellectual disability (ID) will receive a Resident Review as soon as resources become available.

For completed applications already submitted to COMRU for processing:

  • The applicant may enter the Skilled Nursing Facility (SNF) prior to completion of a Level II PASRR evaluation or Special Admission Category.
  • COMRU will process all pending Level II PASRR applications as Special Admission Category #5 indicating “Waiver due to COVID -19”.
  • Upon discharge, the hospital or other submitter will notify COMRU via email of the following information:  the client’s name, DCN or SSN#, and the receiving SNF information (Name, Telephone number and fax number).
  • The hospital/submitter will ensure a copy of the DA 124 application (DA 124 A/B form and DA 124 C form) are sent to the accepting SNF prior to discharge.

This information should be added to the DA 124 application in process and sent to DMH. For the DA 124 applications that were already referred for Level II PASRR screening, DHSS will notify DMH and Bock & Associates via email of the individuals change in location.

Questions regarding this process can be directed to COMRU@health.mo.gov. The DA 124 application (DA 124 A/B form, DA 124 C form and Special Admission Category Referral form) can be accessed at https://health.mo.gov/seniors/nursinghomes/pasrr.php.

Transfers Between Hospitals and LTC

The Missouri Hospital Association, Long Term Care Associations and the Department have collaborated to provide guidance on transfers between hospitals and long-term care communities. These documents may be used to help guide decision making during this time.

Please see the documents below for further reference.
Post-Acute Care and Behavioral Health to Hospital Transfer
Hospital to Facility Transfer

CDC PPE Calculator Released

The personal protective equipment (PPE) burn rate calculator is a spreadsheet-based model that provides information for healthcare facilities to plan and optimize the use of PPE for response to coronavirus disease 2019 (COVID-19).

Please see the following CDC web page for details: https://www.cdc.gov/coronavirus/2019-ncov/hcp/ppe-strategy/burn-calculator.html

OCR Issues Guidance to Help Ensure First Responders and Others Receive Protected Health Information about Individuals Exposed to COVID-19

OCR Issues Guidance to Help Ensure First Responders and Others Receive Protected Health Information about Individuals Exposed to COVID-19
March 24, 2020

The Office for Civil Rights (OCR) at the U.S Department of Health and Human Services (HHS) issued guidance on how covered entities may disclose protected health information (PHI) about an individual who has been infected with or exposed to COVID-19 to law enforcement, paramedics, other first responders, and public health authorities in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule.

The guidance explains the circumstances under which a covered entity may disclose PHI such as the name or other identifying information about individuals, without their HIPAA authorization, and provides examples including:

  • When needed to provide treatment;
  • When required by law;
  • When first responders may be at risk for an infection; and
  • When disclosure is necessary to prevent or lessen a serious and imminent threat.

This guidance clarifies the regulatory permissions that covered entities may use to disclose PHI to first responders and others so they can take extra precautions or use personal protective equipment. The guidance also includes a reminder that generally, covered entities must make reasonable efforts to limit the PHI used or disclosed to that which is the “minimum necessary” to accomplish the purpose for the disclosure.

“Our nation needs our first responders like never before and we must do all we can to assure their safety while they assure the safety of others,” said Roger Severino, OCR Director. “This guidance helps ensure first responders will have greater access to real time infection information to help keep them and the public safe,” added Severino.

The guidance may be found at: https://www.hhs.gov/sites/default/files/covid-19-hipaa-and-first-responders-508.pdf

For more information on HIPAA and COVID-19, see OCR’s February 2020 Bulletin: https://www.hhs.gov/sites/default/files/february-2020-hipaa-and-novel-coronavirus.pdf

CMS QSO Memo Regarding Prioritization of Survey Activities

CMS Memo QSO-20-20-ALL: https://www.cms.gov/files/document/qso-20-20-all.pdf

Infection Control Survey Checklist

CMS is prioritizing surveys by authorizing modification of timetables and deadlines for the performance of certain required activities, delaying revisit surveys, and generally exercising enforcement discretion for three weeks. During this three-week timeframe, beginning March 20, 2020, only the following types of surveys will be prioritized and conducted:

  • Complaint/facility-reported incident surveys: State survey agencies (SSAs) will conduct surveys related to complaints and facility-reported incidents (FRIs) that are triaged at the Immediate Jeopardy (IJ) level. A streamlined Infection Control review tool will also be utilized during these surveys, regardless of the Immediate Jeopardy allegation.
  • Targeted Infection Control Surveys: Federal CMS and State surveyors will conduct targeted Infection Control surveys of providers identified through collaboration with the Centers for Disease Control and Prevention (CDC) and the HHS Assistant Secretary for Preparedness and Response (ASPR). They will use a streamlined review checklist to minimize the impact on provider activities, while ensuring providers are implementing actions to protect the health and safety of individuals to respond to the COVID-19 pandemic.

CMS is disseminating the Targeted Infection Control Survey checklist developed by CMS and CDC so facilities can educate themselves on the latest practices and expectations. CMS expects facilities to use this new process, in conjunction with the latest guidance from CDC, to perform a voluntary self-assessment of their ability to prevent the transmission of COVID-19. The checklist is attached.

Though the contents of the memo and checklist are provided by CMS, DHSS is adhering to the same requirements for all facilities. All facilities should complete the infection control self-assessment.

Child Care Needs Assessment

A state-wide team is working to develop a list of childcare needs for healthcare and other critical staff across the state to ensure that those individuals are able to work. The intent is to try to see if local school districts are able to provide the care. 

The next step is to develop a list of childcare needs from the critical employees. The link below will take people to an online form to fill out if they need childcare in order to be able to work.

https://stateofmissouri.wufoo.com/forms/m1cs1vfl1dde8dt/

Once we have the information gathered, we will create a list of needs by school district to send to each district and see if they are able to help provide care. At this point this is information gathering to see what options might be available.

Please ensure all long term care employees submit this form if they have a need.

SNF Claims Incorrectly Cancelled

From January 26 through February 16, 2020, a software issue caused Skilled Nursing Facility (SNF) claims to be incorrectly cancelled with a message that there was no three day qualifying hospital stay. This issue is corrected. If your claims were incorrectly cancelled, re-bill them in sequential order to receive payment.

Note:

  • Claims need to process in date of service order for each stay for the Variable Per Diem (VPD) to calculate correctly
  • Submit claims in sequence and wait at least 2 weeks before billing subsequent claims
  • Some of the affected claims with older dates of service will require a timely filing exception; enter “Resubmission due to non-qualifying stay” in the remarks field
  • This issue was not caused by the recent implementation of the SNF Patient Driven Payment Model
  • Contact your MAC to receive the Medicare Beneficiary Identifier (MBI) for deceased beneficiaries

MLN Matters Bulletin Revised 3-18 -20 Medicare FFS Respnose to COVID-19

Message from Pioneer Network

Pioneer Network began 23 years ago when a group of committed, innovative and creative disruptors got together and began spreading the word that the world of aging, care and support needs to be focused on people and not the institution. They decided on the name Pioneer Network so all people and organizations of the same like-mind could be involved, disseminate best practices, share information and have a place to go when they needed resources and assistance.

During this challenging time we are facing with COVID-19, we are committed to continuing the work of our founders, being a resource as you navigate this changing world. To that end, we have been gathering resources from our fellow Pioneers on different ways to engage and connect residents and elders with their family, friends and communities. We empathize and want to support all the amazing team members working in care communities right now, so we are sharing everything we have received from our network. We know there is more happening so if you’re doing something you want included or know of other resources, please contact us and we’ll add them to the page.

This is the time for us to come together, as people, as organizations and most of all as a community. Thanks to all of you for the work you’re doing every day, for the care and support you’re providing to residents and elders and for your kindness, compassion and love.

 

Pioneer Network is proud to be part of a network of caring individuals who are, in the words of one of our founders, Barbara Frank, “sharing shamelessly” as they contribute to Pioneer Network’s latest set of resources, The ABCs of Combating Isolation.

Check out what has been shared so far and check back as we update the resources our partners continue to share with us.

 

With our conference scheduled for August 9 – 12, five months away, we are hopeful that the current threat related to COVID-19 will have subsided and that it will proceed as planned.

We will continue to monitor the situation especially as the early registration deadline of mid-May approaches and we will provide updates about the conference through email and on our website.

SLCR Guidance on Residents Leaving the Facility – Updated March 17, 2020 (Additions in red text)

This is guidance from SLCR; it is not a mandate but rather provides facilities with an avenue to protect the health and safety of residents.

It is appropriate for facilities to ask residents not to leave the facility, unless for a necessary medical reason that cannot be addressed in the facility. For those insistent on taking residents out of the facility, SLCR recommends the following:

  • Only legally authorized persons may remove a resident from the facility. This may be a durable power of attorney for healthcare (if the DPOA has been enacted), a legal guardian or the resident themselves.
  • Before a resident leaves, the facility should follow the discharge regulations to the extent possible so that the resident receives appropriate care while away from the facility.
  • Upon leaving the facility, the resident, their legal representative and all those required by regulation should be given a written emergency discharge notice. It is imperative that the notice contain the required elements stated in regulation, including the reason for discharge (as permitted in regulation) and the location to which the resident is being discharged.
  • Those taking the resident out of the facility are to be informed that the resident will not be permitted to return until the restrictions currently in place are lifted. When appropriate, residents may be required to obtain clearance from their medical provider which may include proof of a negative COVID-19 screening.

For residents, primarily in RCFs and ALFs, who leave the facility on a frequent basis, the facility will need to determine at what point those outings pose a risk to the health and safety of the residents in the facility. This includes, but is not limited to, the location the resident is going, whether there are positive COVID-19 cases in the community, whether there is community transmission of the virus, etc. This guidance does not require facilities to issue an emergency discharge notice every time a resident leaves a facility. The resident and their legal guardian, when applicable, should discourage outings, attempt to meet the needs of residents without them leaving the facility, clearly communicate the expectations to residents (including any screening required upon return) and work together should the need arise to give an emergency discharge notice.  

PPE resource request for accessing state cache assets posted: Accepting requests Monday, March 16, 2020

The resource requesting process for PPE in our state cache was posted to the DHSS website this at this link:

https://health.mo.gov/living/healthcondiseases/communicable/novel-coronavirus/professionals.php.

All resource requests must go through the respective healthcare coalition (maps and contact information are on the website). The healthcare coalition then submits to the Missouri Department of Health and Senior Services for review, approval and processing. All shipments will occur from Jefferson City and be sent via either Federal Express (FedEx) or United Parcel Service (UPS).