Conversations with Carmen

Conversations with Carmen

January 12, 2018: RESIDENT CHOICE BEYOND REGULATION: Sunny Hill’s Resident Staff-Hiring Committee 
Guests: Becky Haldorson, MS, LNHA, Administrator & Jamie Wesley, Resident 
Host: Carmen Bowman

Since 2007, Sunny Hill Nursing Home of Will County’s residents have served on an employee hiring committee, hiring their own caregivers. Managers review applications and conduct initial interviews but then applicants must meet with the resident committee which votes to accept or reject each applicant. Of almost 400 potential employees interviewed, the committee said no to approximately 50 and their opinion was honored. Learn how you too could honor resident choice to this degree. Administrator Becky Haldorson and resident Jamie Wesley, who serves on the committee, will share lessons learned, how to do this successfully, and in the end, inspire your community to live up to “this is your home now” – going beyond new CMS requirements for increased resident choice.