Hot Topics: Culture Change in Action

June 23, 2015:  Speaking from Experience:  The Wisdom of Elders
Presenter:  Anna Ortigara, Organizational Change Consultant with PHI and Lynda Crandall, Executive Director with the Pioneer Network

The voices of people living in long-term care settings have been frequently missing from formal discussions and change efforts.  Their voices help us to not only learn the extent to which person-centered practices are in place and experienced by residents, but also how important various actions and practices and environments are to them.  During this webinar, participants will think about and identify methods or systems for acting on the desires of residents; identify questions that may facilitate deeper conversation and learning with residents; and reconsider the importance and depth of information collected about residents relative to meaningful living.

Please visit for more information and to register for this webinar.