QSSAM-26-01-NH Impact of iQIES (Internet Quality Improvement and Evaluation System) Transition on Nursing Home Care Compare
On 1/9/26, CMS issued a QSSAM memo regarding the impact of IQIES on Nursing Home Care Compare Website.
Memorandum Summary
- CMS recently transitioned to a cloud-based Internet Quality Improvement and Evaluation System (iQIES) for nursing home survey and certification data. This transition has introduced some data discrepancies that may be reflected on Nursing Home Care Compare. Our technical team is actively working to address transition-related differences. Providers should submit specific concerns to BetterCare@cms.hhs.gov.
- CMS is also evaluating how complaint information is presented on Nursing Home Care Compare. During this evaluation, CMS will be removing the number of complaint allegations and the number of facility reported incidents from Nursing Home Care Compare, beginning February 25, 2026. Information related to official complaint surveys and complaint citations issued as a result of those investigations will continue to be available on Nursing Home Care Compare.
Please see the full memo, QSSAM-25-1-ALL, on CMS’ website.