Amy Rehard, Regulatory Compliance Manager in the Section for Long-Term Care Regulation, Region 5 office retired April 1, 2026, after 25+ years of dedicated state service. Amy truly made a difference for so many long-term care residents and providers throughout her career. SLCR is pleased to announce Shanna Ferguson has promoted to the Regional Manager role. Shanna has over 24 years of regulatory experience as a surveyor, life-safety code specialist, and supervisor. Congratulations, Shanna!