LeadingAge Missouri – Sales Webinar

November 16, 2023: Reaching Maximum Capacity: Improving Sales & Customer Experience

The selling landscape has changed: more competition, more individuals involved in the decision-making process, and more ways for buyers to research their options before ever talking with someone on your team. To reach and maintain maximum capacity, there are two key areas where you need to excel: (1) delivering a customer experience that creates champions for your community’s brand and (2) providing a prospect experience that sets you apart immediately and moves them forward efficiently. With the right strategies, you’ll not only convert more prospects but also foster strong customer–and employee–satisfaction.