March 30-July 20, 2023: Resident to Staff Aggression: Prevention & Response Training (Webinar)
April 20, 2023: Resident to Staff Aggression: Prevention & Response Training (In Person)
Resident to staff aggression occurs, but it shouldn’t be thought of as just part of a caregivers’ job. Tools for prevention and response to resident aggression are critical for promoting worker safety and satisfaction as well as the resident experience. This interactive, application-based training will explore some of the reasons for resident aggression, provide strategies for violence prevention, de-escalation and during incident response as well as post incident response strategies that promote the prevention of future incidents. The role of policy, consistent and effective communication and a workplace violence prevention culture will be explored. Interactive learning experiences and discussions will help trainees practice and apply learning.