The Department of Health and Senior Service has contracted with Healthcare Quality Innovators (HQI) to offer IDR services to Missouri Long Term Care Communities. HQI is Missouri’s designated Medicare Quality Improvement Organization and is based in Richmond, Virginia. HQI staff responsible for the IDR process are familiar faces, as they are the same staff that worked under the previous contract. HQI has begun contacting those communities with pending IDR requests. All new IDR requests will be submitted to HQI.
Contact information for HQI is:
Phone: (573) 514-8501 (may leave voicemail message)
Fax: (804) 289-5324
Mailing Address: Health Quality Innovators
Attn: MO IDR
9830 Mayland Drive
Richmond, VA 23233