Regulation Unit: Exceptions & Second Businesses – Email Correspondence
The Regulation Unit is issuing all approval letters, approval certificates, reminder letters, and any other correspondence related to exceptions and second businesses via email. This email process will be the primary mode of communication, when possible. The Regulation Unit staff will contact facility administrators/operators to obtain a viable email address in order to issue correspondence by email. Original approval letters/certificates will no longer be mailed.
For approvals received via email, the facility administrator/operator must complete the following for:
- Exception approval letters/certificates: Facility administrators/operators must print the approval certificate and post it alongside the facility license as required by regulation. The approval letter must be made available to SLCR staff, upon request.
- Second business approval letters: Facility administrators/operators must make the approval letter available to SLCR staff, upon request.
Should you have any questions about this process, please contact the Regulation Unit at (573) 526-8523 or email RegulationUnit@health.mo.gov.