Conversations with Carmen

Conversations with Carmen

  • April 14, 2017:  From Annoyances to Conflict: How Much is Miscommunication Costing Your Organization?
  • Guest Presenter:  Ray Rusin, Quality Training Associates; Certified Workplace Conflict Mediator, retired RI Survey Agency Director

Day-to-day petty annoyances are experienced by each of us and are a fact of life. Without a strategic focus on recognizing and dealing with natural annoyances early, many grow into costly conflict events negatively impacting residents’ quality of care and quality of life.  We will discuss how ordinary annoyances interrupt the smooth operation of any organization, how to best prepare team members for coping with annoyances and ways to wisely handle any resulting conflicts. Find out what conflict may be costing your organization.

 

For more information and registration, please see the event details here.

Nursing Home Quality Improvement Spotlight On…

Reducing Antipsychotic Medication Use – Additional Resources

Multiple resources are available to educate staff about reducing antipsychotic medication use. Click on the following links for more information:

Nursing Home Quality Improvement Spotlight On…

Reducing Inappropriate Use of Antipsychotic Medications – Full Assessment

To address the ongoing challenge of reducing inappropriate antipsychotic medications, staff on all shifts should fully assess and learn as much as possible about a resident, including interviewing the resident, family and friends. These steps assist staff in understanding the different behaviors a resident may exhibit. To learn more about assessing a resident’s goals and needs, click on the following links.

Nursing Home Quality Improvement Spotlight On…

Reducing Inappropriate Use of Antipsychotic Medications – Communication

Understanding dementia residents who are unable to communicate on the same level as others can aid in the reduction of inappropriate antipsychotic use. However, meeting their needs can become challenging if their behaviors are not understood. Click on the following links to learn more.

Montessori for Aging and Dementia

Montessori for Aging and Dementia

  • May 18-19, 2017:  Montessori for Aging and Dementia
  • Location:  The Montessori Training Center of St. Louis, St. Louis

Montessori for Aging and Dementia is an innovative approach to dementia care that can be adopted for individuals or groups as a philosophy of care. The goal of the Montessori program is to support people living with dementia by creating a prepared environment, filled with cues and memory supports, that enables individuals to care for themselves, others, their community, and their choices so that they may live as independently as possible. This two-day program focuses on the Montessori for Aging and Dementia program criteria as established by the AMI. Participants will receive handouts, a copy of the book I Care: A Handbook for Care Partners of People with Dementia and a certificate of completion from AMI.

 

Please see the brochure and registraion for more information.

Nursing Home Quality Improvement Spotlight On…

Reducing Antipsychotic Medication Use 

Engaging residents in their care and providing treatment alternatives assists in reducing the unnecessary use of antipsychotics. Click on the following links to learn more about reducing the use of antipsychotic medications.

Nursing Home Quality Improvement Spotlight On…

Staff Stability

Creating a quality-driven environment within a nursing home requires staff stability. Establishing processes, setting expectations and supporting staff are important aspects of this concept. Click on the following links to learn more about enhancing staff stability.

 

MC5 2017 Annual Conference

SAVE THE DATE :  MC5 2017 Annual Conference

  • May 2-4, 2017:  Branching Out with Culture Change

Save the Date for the upcoming MC5 conference. Learn how to implement person-centered care while following the new regulations with Carmen Bowman, assess your risks and learn management strategies from Ray Miller, and understand the personal part of person-centered care with Karen Stobbe…along with a variety of other intensive speakers from around the adult-care continuum. This is one conference you don’t want to miss!! We will send out more information as it becomes available.

Nursing Home Quality Improvement Spotlight On…

Communication

Communication is one of the key factors necessary for improving resident safety and overall care within a nursing home. Strong communication builds relationships between staff and residents. Click on the links below to learn more.