The National Consumer Voice for Quality Long-Term Care Webinar

The National Consumer Voice for Quality Long-Term Care Webinar

  • February 15, 2017:  A Deeper Dive into the Revised Federal Nursing Home Regulations – Part 1
  • Presenters:  Eric Carlson, Directing Attorney, Justice in Aging
    Toby Edelman, Senior Policy Attorney, Center for Medicare Advocacy
    Robyn Grant, Director of Public Policy and Advocacy, Consumer Voice
    Lori Smetanka, Executive Director, Consumer Voice

The Centers for Medicare & Medicaid Services (CMS) released its revised nursing home regulations. In this webinar, we will take a closer look at the following sections of the revised regulations:

  • Assessment, Care Planning & Discharge Planning
  • Transfer-Discharge
  • Nursing Services
  • Unnecessary and Antipsychotic Drugs

Join this webinar to hear Justice in Aging, Center for Medicare Advocacy and Consumer Voice discuss changes in the regulations and their impact on the care delivered to consumers.


Space is limited. Register now.

Music Therapy in Mental Health Treatment

Music Therapy in Mental Health Treatment

  • January 27, 2017:  “Let’s Express Ourselves”: An Overview of Music Therapy in Mental Health Treatment
  • Location: CenterPointe Hospital Gym, St. Charles
  • Presenters:  Teresa Stamey, MT-BC and Catherine Decker, MA, MT-BC

Music is a powerful, non-threatening tool that can be used to help individuals of all ages who struggle with mental health issues. It can be used to explore personal feelings and therapeutic issues such as self-esteem or personal insight. It can help make positive changes in mood and emotional states. It can also give individuals a sense of control over life through successful experiences. During our time together we will explore music and the therapeutic benefits it has on the human spirit.


For more information, please see the event site here. Online registration is also available here.

Conversations with Carmen

Conversations with Carmen

  • February 10, 2017:  The New CMS Dementia Care-Focused Survey:  Create a Proactive, Preventive Culture – Part 2
  • Guest Host:  Megan Mannan, Action Pact Consultant

This CMS survey ascertains a community’s compliance with Care and Services for a Resident with Dementia, Unnecessary Drugs, Assessment and Care Planning. Become familiar with the survey, surveyor worksheets and how both have been integrated into the survey process. Most importantly, ensure you know best practices both recognized by CMS and the culture change movement. Learn to view “behaviors” as communication; recognize dementia-related communications; be individual-centered, not institution-centered as CMS requires; offer meaningful engagement by all staff all day to reduce antipsychotics. It’s time to create a proactive, preventive, individualized, resident -focused dementia care culture.


Please see the Action Pact event for more information including registration.

2017 Annual Provider Meetings Input

2017 Annual Provider Meetings Input

It’s a new year and your 2017 Provider Meetings are already in the works!  The Quality Assurance and Education Unit staff are currently in the planning phase and are considering the best topics to provide the most beneficial information.  We would like to hear from you about what LTC related topics you believe would be helpful, informative, and  ‘worth the drive’.  If you’ve also been thinking- Gee I wish they would do a presentation on……., then you are cordially invited to be part on our planning team!  Please feel free to forward your suggestions to:

MU Sinclair School of Nursing Conference

MU Sinclair School of Nursing Conference

  • March 3, 2017:  Infection Preventionists Leading the Way to Reduce Healthcare-Associated Infections
  • Location:  Peachtree Banquet Center, Columbia

The purpose of the conference is to enhance the leadership skills of IPs in translating research to practice and engaging stakeholders, including the front line staff, in order to improve the clinical and administrative outcomes of patients with HAIs.


Please visit the conference page here for more details including registration info.

Hot Topics: Culture Change in Action

Hot Topics: Culture Change in Action

  • January 19, 2017:  Building the Foundation for a New Year: Using Language to Guide Your Culture Change Journey
  • Guide:  Joan Devine, Director of Education, Pioneer Network

Words can influence how we think, feel and even act. And so, as we embrace person centeredness and strive to approach the development of more person-centered practices in our work, we know that how we say what we say can make a difference in what people do! Join us for the first Hot Topic Webinar of 2017 where Joan Devine, Director of Education for the Pioneer Network and author of “Word of the Week: Building A Culture Change Dictionary” will guide you on a journey to discover words and phrases that can make a difference as we work to change the culture in our communities, and to change our own perceptions about aging and the work we do.


  • February 16, 2017: Building the Foundation for a New Year: The New Regulations — What They Mean for the Pioneers On Their Journey to Culture Change
  • Guide:  Karen Schoenemann, MPA, BA. Consultant, Author and trainer for CMS

We have all heard that the new regulations include requirements for the implementation of person-centered practices in nursing homes— what does this mean for those just starting on their journey as well as for those who are well beyond the minimal standards that the regulations generally require?” Join Karen Schoeneman, a founding member of the Pioneer Network and former Deputy Director of the Division of Nursing Homes for CMS, as she provides a glimpse into what communities can achieve as they work to meet and exceed the new regulations, and she’ll share the role that Pioneer Network and others have played over the past 20 years to get us where we are today.



  • March 16, 2017: Building the Foundation for a New Year: Using Pioneer Network and Other Resources to Guide Your Culture Change Journey
  • Guide:  Cathy Lieblich, Director of Network Relations, Pioneer Network

We know we want to change practices, to bring more person centeredness to our communities as we strive to meet and exceed the new regulations, but how? Have you been looking for some guidelines, training tools, tips that can help? That’s just the sort of thing you would expect to get from a network! Join Cathy and the guides from the communities as they explore the many resources available through the Pioneer Network’s new website; where to find them; how to use been used and the outcomes they have produced.



  •  April 20, 2017: Building the Foundation for a New Year: Understanding the Workforce Crisis — An Introduction to Root Causes and Real Solutions
  •  Guides:  Susan Misiorski, National Director of Coaching and Consulting Services, PHI and Anna Ortigara, Organizational Change Consultant, PHI

Consistent and dedicated staff are key to creating a person-centered environment, but how do you make that happen when employers of direct care workers– including certified nursing assistants, home health aides, and personal care assistants– are facing staffing shortages at crisis levels. Together, we’ll explore the top 5 reasons for the caregiving crisis, and share a range of interventions from quick wins to bold changes that address the fundamental quality of caregiving jobs.


MLN 2017 Programs

Cape Girardeau






Jefferson City


Kansas City






Park Hills


Poplar Bluff










St. Joseph


St. Louis