New Generations – Summer 2013 Quarterly Newsletter

The Section for Long-Term Care has published New Generations – Volume 11, Issue 3, Summer 2013.  This issue is now available on our website, along with an archive of previous newsletters.  Please visit http://health.mo.gov/seniors/nursinghomes/providerinfo.php.

Visit to The Manor at Elfindale

by Sam Plaster, State Culture Change Coordinator

In April 2013, I visited The Manor at Elfindale in Springfield.  The Manor is a 100-resident Medicare/Medicaid-certified skilled nursing home owned by Vetter Health Services.  Administrator Matthew Gould showed me around and told me how they strive to provide person-centered care in accordance with Vetter Health Services’ mission, vision, and values…to read more and view photos, click here: The Manor at Elfindale

Visit to Silver Spur

By Sam Plaster, State Culture Change Coordinator

In January 2013, I visited the Silver Spur in St. Louis.  The Silver Spur building was originally a hospital.  Then from the 1940s to the 1970s it served as a rooming house, until it was purchased by the current operators, Arena Manor, Inc.  Silver Spur is a 34-resident assisted living home that serves individuals with mental illness.  Since the home is so small, staff members and residents know each other well… to read more and view photos, please click here: Silver Spur Assisted Living

Visit to Dolan Residential Care Centers – Les Maisons

DolanBy Sam Plaster, State Culture Change Coordinator

In January 2013, I visited Les Maisons in St. Louis.  When construction is complete, Les Maisons will be a four-home assisted living community, specializing in dementia care and aging in place.  There are currently two homes operating, Calais Manor and Clermont Manor.  Construction was nearly complete on a third, Lourdes Manor, and ground has been broken for a fourth, Lyon Manor.  Les Maisons is operated by Dolan Residential Careto read more and view photos, please click here: Dolan

New Generations – Spring 2013 Quarterly Newsletter

The Section for Long-Term Care Regulation’s quarterly newsletter, formerly known as the LTC Bulletin, now has a new title:  New Generations.  

This title reflects a new era in long-term care, an increased focus on culture change initiatives and our commitment to be responsive to the demands that a new generation of residents, their families and the public are making on nursing homes and regulatory agencies.  Person-centered care and the creation of true “home” environments are fast becoming the expectation rather than the exception and the Section must continue to provide relevant regulatory guidance applicable to every type of person who resides in Missouri’s Skilled Nursing, Intermediate Care, Assisted Living and Residential Care homes – and to the people who work in them, too.

Like the homes we strive to serve, our newsletter continues to evolve and improve based on feedback from readers and our own efforts toward quality assurance.  We hope you find the special feature about pets in our spring issue useful.  New Generations (Volume 11, Issue 2, Spring 2013) is now available on our website, along with an archive of previous newsletters.  A free, professional color copy will be mailed to each licensed entity next week.  If it’s useful, we hope you will share it with others; if you think there are ways it could become more useful, we hope you will share those ideas with us.

Please visit http://health.mo.gov/seniors/nursinghomes/providerinfo.php.

Visit to Life Care Center of Waynesville

By Sam Plaster, State Culture Change Coordinator

In November 2012, I visited Life Care Center of Waynesville (LCCW), which is a 120-resident Medicare/Medicaid certified skilled nursing home.  In addition to Medicare/Medicaid certification, they have additionally obtained Joint Commission accreditation.   LCCW is operated by Life Care Centers of America, which manages more than 220 skilled nursing homes, sub-acute, and Alzheimer’s Centers in 28 states.  LCCW has been recognized by Life Care Centers of America as “Facility of the Year” for the Central Division, which includes 35 homes in four states.  They were also included in the US News and World Report’s 2012 Best Nursing Home List.  Admission/Marketing Director Dawn Payne showed me around and introduced me to residents and staff.  To read more and view photos, please click here:  Life Care Center of Waynesville

Visit to Madison Medical Center

By Sam Plaster, State Culture Change Coordinator

In August 2012, I visited Madison Medical Center in Fredericktown.  Madison is a hospital based, not-for profit, county owned, Medicare/Medicaid certified intermediate care and skilled nursing home.  They participate with the Southeast MC5 (Missouri Coalition Celebrating Care Continuum Change) regional group and their Culture Change Committee is leading many quality of life improvements.  They are licensed for 119 residents, but only have 70 because part of the building shut down for renovation.  They currently have eight private rooms but are planning to convert to private rooms with private baths.  Director of Nursing Kristen Starkey showed me around and told me about all of the changes they are making.  To read more and view photos, please click here:  Madison Medical Center

Visit to Sylvia G. Thompson Residence Center

By Sam Plaster, State Culture Change Coordinator

In June 2012, I visited the Sylvia G. Thompson Residence Center in Sedalia.  Sylvia G. Thompson Residence Center is a 120-resident Medicaid Certified Skilled Nursing Home.  They are on the culture change journey and participate with the West Central MC5 (Missouri Coalition Celebrating Care Continuum Change) regional group.

They have been remodeling and have refurbished all but one neighborhood.  They don’t have traditional institutional nursing stations.  Wallpaper has been replaced with faux painting and carpeting has been installed throughout.  The walls are decorated with photos from the surrounding area.  There are living rooms and residential style laundries available for residents and their families.  To read more and view photos, please click here:  Sylvia G. Thompson Residence Center

Visit to The Living Center in Marshall

By Sam Plaster, State Culture Change Coordinator

The Living Center in Marshall is just across the road from the Saline County Fairgrounds.  It is also just a short drive from Sedalia, where the Missouri State Fair is held.  Participating in fairs is an important facet of the residents’ lives.  Since some residents are no longer able to travel to the fair, the fair comes to them.  Fair week included four days of activities, such as a petting zoo, talent show, pie eating contest, and more…To read more and view photos, please click here:  The Living Center 2012

Visit to Parc Provence

By Sam Plaster, State Culture Change Coordinator

In May 2012, I visited Parc Provence in Creve Coeur.  Parc Provence is a 130-resident, state-licensed-only, skilled nursing home that specializes in dementia care.  Director of Resident Well-Being and Social Services Angela Keeven showed me around.  Angela is also the West Regional Representative for MC5 (Missouri’s Culture Change Coalition).  Parc Provence uses the “Forget-Me-Not” questionnaire to document individual preferences and to guide the care and services they provide.  Residents are very active and engaged, with the assistance of a large staff of caregivers, including a dentist, a massage therapist, music therapists, art therapists, and over 30 activity specialists.  They also have many interns and volunteers…  to read more and view photos please click here:  Parc Provence

Barathaven Alzheimer’s Special Care Center

In May 2012, I visited Barathaven Alzheimer’s Special Care Center in Dardenne Prairie.  Barathaven is a 66-resident, state-licensed-only, Assisted Living home.  It is a new home that has just been open for two years.  They have provided person-centered care from the beginning and haven’t really had to change their culture.  However, they understand that culture change is a journey not a destination.  They recognize the need for ongoing improvement and participate with MC5, Missouri’s Culture Change Coalition.  To read more and view photos, click here:  Barathaven

Visit to Gibbs Care Center

by Sam Plaster, State Culture Change Coordinator

In January 2012, I visited Gibbs Care Center.  Gibbs is a 72-resident, not-for-profit, community owned, Medicare/Medicaid certified, skilled nursing home located in Steelville.  The home originally opened in 1977, but has been renovated and expanded over the years, including the addition of a 26-resident residential care home, Gibbs Manor.  To read more and view photos, click here:  Gibbs Care Center.

Groundbreaking Ceremony at Golden Age Living Center – Stover

In January 2012, I attended a groundbreaking ceremony at the Golden Age Living Center in Stover.  Golden Age Living Center is a 60-resident not-for profit Medicare/Medicaid certified skilled nursing home operated by Morgan County Nursing Home District #1.  They are in the process of building an addition to their existing home. 

The new addition, which is slated to be completed by July 4th, significantly moves Golden Age forward on their culture change journey.  The addition will include 12 new private rooms, complete with private bathrooms and showers.  Since they won’t be increasing their license capacity, they will also be converting existing semi-private rooms to private.  They are going from two private and 29 double rooms to 21 private and nine double.  To read more and view photos, click here:  Golden Age Living Center

Jackson Manor

In June 2011, I visited Jackson Manor.  Jackson Manor is Medicare/Medicaid certified skilled nursing home located in Jackson, which is in Cape Girardeau County in southeastern Missouri.  They are licensed for 90 residents; however, they have converted 18 semi-private rooms to private rooms, so their current capacity is 72 residents.

Jackson Manor has been on the culture change journey for a while.  Administrator Andrea Bloyd has only been there for a short while; however, Former Administrator Dave Walker is one of Missouri’s culture change leaders.  He has been involved with MC5 (Missouri’s Culture Change Coalition) for a number of years.  He has served as the MC5 Southeast Regional Coordinator and on the Board of Directors…to read more and view photos, click here:  Jackson Manor

Warrensburg Manor Care Center

Warrensburg-Manor-Care-Center  In November 2011, I visited Warrensburg Manor Care Center.  Warrensburg Manor is on the culture change journey.  They participate with Missouri’s culture change coalition, MC5.  They have made many person-centered care changes and have many more planned for the future.  One of the major focuses of change is meal service.  They have cook-to-order breakfasts with a large variety of options available.  They provide continental breakfast for anyone who chooses to sleep in and snacks are available at all times at no extra cost.  Click on link above to read more and view photos.

Lincoln Community Care Center

Lincoln Community Care Center  In June 2011, I visited Lincoln Community Care Center (LCCC), which is a community owned 66-resident skilled nursing home with a 14-resident assisted living home attached (Lakeside Suites).  LCCC is located in the small central Missouri town of Lincoln.  Administrator Donna Bowers showed me around.  Click on link above to read more and view photos.

Gasconade Manor

Gasconade Manor  In July 2011, I visited Gasconade Manor to attend the central region MC5 meeting.  After the meeting, Administrator Crystal Ray and Resident Care Coordinator Patty King gave tours.  Gasconade Manor is a 79-resident Medicare/Medicaid certified, community owned, skilled nursing home located in Owensville.  They also have an adjoining 18-resident assisted living apartments (Gasconade Terrace Retirement Center).  Click on link above to read more and view photos.