The Emergency Protocol was developed in 2007 for communication between long-term care homes and the Section for Long-Term Care Regulation (SLCR), in the event a disaster occurs that results in a loss of a necessary service. (Electricity, water, gas, telephone, etc.) This protocol was established to streamline communication so that homes can focus on what is most important – the safety and well-being of the residents.
This protocol provides the cellular telephone number corresponding to the region in which your home is located if you experience a loss in a necessary service that has the potential to affect resident safety or well-being. You are encouraged to contact the regional office main office telephone number during normal business hours as survey staff carry the cell phone and may be conducting a survey or inspection during working hours and may not answer immediately. Please remember, this protocol is NOT to be used to self-report incidents normally reported to the Elderly Abuse & Neglect Hotline (1-800-392-0210).
|
Region |
Main Office |
Emergency Only Cell Number |
| #1 Springfield |
(417) 895-6435 |
(417) 425-8780 |
| #2 Poplar Bluff |
(573) 840-9580 |
(573) 778-6495 |
| #3 Kansas City |
(816) 889-2818 |
(816) 719-0089 |
| #4 Cameron |
(816) 632-6541 |
(816) 632-9371 |
| #5 Macon |
(660) 385-5763 |
(660) 651-1468 |
| #6 Jefferson City |
(573) 751-2270 |
(573) 619-3338 |
| #7 St Louis |
(314) 340-7360 |
(314) 623-2852 |
The State of Missouri map outlining the counties in each region is available at http://health.mo.gov/seniors/nursinghomes/providerinfo.php.
Additional resources for disaster and emergency planning are available at http://health.mo.gov/emergencies/.
If you have any questions about the Emergency Protocol, please contact the Section for Long-Term Care Regulation at 573-526-8524.